Five Guys

4.5
1255 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 234 Brookview Centre Way in Knoxville is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
234 Brookview Centre Way, Knoxville, TN
37919, United States

Hours

Reviews

4.5
1,255 reviews
5 stars
854
4 stars
248
3 stars
79
2 stars
28
1 star
46

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, welcoming, and providing excellent service.

Food Quality

The food, particularly the burgers and fries, received high marks for being delicious and fresh, although some noted issues with consistency.

Pricing Concerns

Many reviews expressed concerns about the high prices, with several customers feeling that the cost was not justified by the portion sizes or quality.

Service Speed

Despite being busy, the service was often described as fast and efficient, with staff managing to handle large crowds well.

Cleanliness

The restaurant was noted for its cleanliness, with staff actively maintaining a tidy environment.
  • TC
    Tonya Cowart
    5 days ago
    5.0
    The lady who took my order was very sweet, patient, and helpful when my son was trying to figure out what he wanted on his burger.
  • DS
    Devin Stephens
    Jan 3, 2026
    5.0
    Five Guys is always a little pricy but it's one of our favorite burgers. We then share a cup, I mean bag, of fries. Friendly staff, clean restaurant. I can charge my Tesla at the superchargers while I eat. Great location
  • DC
    DEBORAH CHENIER
    Dec 26, 2025
    5.0
    Very friendly staff?
  • DW
    Destiny Wolfe
    Dec 26, 2025
    5.0
    Felt welcomed upon entering! Employees very friendly! Was served with hospitality and respect! Was rung up by manager and he was extremely friendly! Will recommend & return real soon for lunch!
  • DM
    Derek Moessinger
    Dec 26, 2025
    5.0
    This is a great location. Lots of energy from the staff and just a positive vibe. Oh, and the food is GREAT 😃 I put that last because I’ve never had a bad experience!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.