Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.6
231 reviews
5 stars
190
4 stars
19
3 stars
9
2 stars
5
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, highlighting their positive interactions and willingness to go above and beyond.
Coffee Quality
The coffee and drink options received high marks for taste and variety, with many customers expressing satisfaction with their orders.
Service Speed
While many enjoyed the service, several reviews noted long wait times in the drive-thru, suggesting a need for improved efficiency.
Pricing Concerns
Some customers found the prices to be on the higher side, with mixed feelings about the value for money.
Menu Visibility
Several customers mentioned difficulties reading the menu while ordering, indicating a need for better visibility or signage.
- BMBill MabeNov 17, 20255.0Fast friendly walk up service. Great Cafe Mocha.
- RFRuthie FannNov 16, 20255.0We just left this location grabbing 2 coffees. The 2 girls working the window struggled to get the lid to fit due to a sleeve of bad cups. They grabbed a new sleeve to ensure our lids fit instead of rushing us through the line and giving us lids that would pop off. Thank you both!
- SFSedmaine FieldsNov 4, 20253.0Love this dutch bros go every morning. But please educate your employees that it's unsanitary to pet dogs in the drive thru then proceed to hand out drinks.
- EWElizabeth WoodOct 9, 20255.0I love Dutch bros. I Haven't found a location yet that I had a problem with. They all have excellent customer service as far as im concerned. AND THE COFFEE IS ON POINT.
- MWMike WhitmanSep 13, 20255.0Okay...fast service
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours for Dutch Bros Coffee at 10248 Kingston Pike in Knoxville?
Dutch Bros Coffee at 10248 Kingston Pike is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Do you offer sugar-free flavor options for your drinks?
Yes, Dutch Bros Coffee offers a variety of sugar-free flavors, including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Can I get a caffeine-free drink at Dutch Bros Coffee? If so, what options are available?
Yes, you can enjoy caffeine-free drinks such as hot cocoa, shakes, smoothies, sparkling sodas, lemonades, and espresso-based drinks made with decaffeinated espresso.
Does Dutch Bros Coffee have a rewards program and can I get a free drink on my birthday?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday as part of their rewards program.
What forms of payment are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Acceptance of personal checks varies by location.
Is there a drive-thru available at the Dutch Bros Coffee location on Kingston Pike?
Yes, this Dutch Bros Coffee location features a drive-thru service for your convenience.
Can I order ahead or use mobile apps to place my order at Dutch Bros Coffee?
Yes, you can order ahead using the Dutch Bros app available on iOS and Android platforms, allowing customization of your drink before pickup.
What nearby places can help me locate Dutch Bros Coffee at 10248 Kingston Pike?
Nearby places like Subway sandwich shop, Home Federal Bank, and the Woolfson Eye Institute can help you find Dutch Bros Coffee at 10248 Kingston Pike. These landmarks make it easier to identify the location while visiting the area.
Are there any nearby medical or dental offices close to Dutch Bros Coffee?
Yes, nearby medical facilities include Lee Ann Hovious PC (oral surgeon and dentist), Bearden Health Practice Associates (chiropractor and physical therapy), and Smith David L OD (optometrist), convenient for healthcare visits before or after grabbing your coffee.
What entertainment or relaxation spots are near Dutch Bros Coffee at 10248 Kingston Pike?
Nearby beauty and spa locations such as WOLF + LAMB Hair Lounge, KS Esthetics Co., and Suite Knox offer opportunities for relaxation and pampering around your visit to Dutch Bros Coffee.