Dutch Bros Coffee

4.3
214 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
7004 Maynardville Pike, Knoxville, TN
37918, United States

Hours

Reviews

4.3
214 reviews
5 stars
151
4 stars
25
3 stars
11
2 stars
11
1 star
16

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers expressed frustration with long wait times, particularly in the drive-thru, with some reporting waits of over 30 minutes.

Drink Quality

While many customers praised the coffee and drinks, there were several complaints about inconsistent quality and incorrect orders.

Staff Friendliness

The staff received high marks for being friendly and helpful, with many customers noting positive interactions.

Drive-Thru Issues

Customers highlighted problems with the drive-thru system, including confusion over order taking and lack of organization.

Mobile Ordering

Several reviews mentioned issues with mobile orders not being ready on time, leading to longer waits than expected.
  • LL
    Lisa
    4 days ago
    5.0
    Love the Dutch bros in Halls! They are so nice and the drinks are always amazing!
  • AM
    A Mae
    6 days ago
    2.0
    Not worth the wait. Not sure how they haven’t improved wait time yet
  • EH
    Elaine Hurst
    Nov 12, 2025
    1.0
    I have witnessed time and time again during the cold weather and kids (teenagers) outside in the cold weather taking orders. What about the child labor law?? Do you all abide by it?? What about installing an intercom at drive thru so you employees (kids) wont be outside? Even Chick Filet has heaters that warm their employees! Is your business more important than your own employees? It looks like whatever it takes to make the money it is ok to put your employees in harm way. This needs to change as soon as possible. Everybody I know along with myself will be "bird dogging" on cold days to see if your corporation has changed anything. I tried to call yesterday and ask these questions personally but it went direct to corporate and held for a long period of time and never spoke with anyone.
  • KH
    Keith Hensley
    Nov 2, 2025
    3.0
    We always get good coffee here but they are painfully slow every time we go.
  • CA
    Charlotte Ann
    Oct 26, 2025
    4.0
    Bring back the original chocolate chip muffin top!

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!