Dutch Bros Coffee

4.4
216 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
6907 Kingston Pike, Knoxville, TN
37919, United States

Hours

Reviews

4.4
216 reviews
5 stars
167
4 stars
17
3 stars
6
2 stars
5
1 star
21

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, helpful, and attentive, contributing to a positive experience.

Drink Quality

While many enjoyed the drinks, there were mixed reviews regarding consistency in flavor and quality, with some customers expressing dissatisfaction.

Service Speed

Several reviews highlighted slow service, particularly in the drive-thru, with long wait times being a common complaint.

Overall Experience

Despite some issues, many customers expressed a strong preference for Dutch Bros over competitors, citing a welcoming atmosphere and enjoyable drinks.
  • CO
    Chyna Olea
    4 days ago
    5.0
    The young blonde lady who works Thursday morning is super friendly and kind. Also, everytime (which was only 2-3) I didn’t like my order, they happily remade it. Such a good place and always good service!!
  • BS
    Brittany Scholze
    Jan 1, 2026
    4.0
    I am actually a bit saddened after today. I love this place and come here ALMOST daily for about two years, I had to delete my great review to create this one. Yesterday I ordered a hazelnut truffle mocha drink, about half way home I took my first drink and realized it was not hazelnut truffle but banana, after a couple more sips to make sure I wasn’t tripping I couldn’t take it and almost a whole coffee went down the drain. So today I went back, nicely let the guy know they messed my drink up and he didn’t offer to make it right, so I paid for my drink and that was that. After two years of being a loyal customer, not just me but also my husband and all his employees, I figured it would be a give in replace the drink they messed up, I’ve never once complained and actually this was the first time they got my drink wrong, so I was shocked by the lack of “let me make this right” mentality. Still love this place, but I think they outta make sure customers get what they paid for.
  • BB
    Brian Burkett
    Dec 19, 2025
    5.0
    We love this Place...Ainsley B,the girl we met, was very knowledgeable about the products and was super friendly in making a suggestion!! Ainsley made our day, we'll definitely be back !!
  • SC
    Stacey Craig
    Dec 18, 2025
    1.0
    I absolutely LOVE Dutch Bros and have had multiple Blended Rebels and have loved them! Today’s NOT at all, but I feel it’s the way it was made. I have never had one taste like straight ice mixed with the occasional pure liquid of energy drink. Usually it’s all blended together with a smooth taste. They also forgot my boba, but eventually added it. Unfortunately this one is trash! The breakfast slider was good, but sloppy for sure.
  • SB
    Sophia Ball
    Dec 14, 2025
    1.0
    God awful service and workers. Manager proceeded to cuss at me and make both drinks wrong after waiting for 50 minutes for a mobile order because the workers do not start on mobile orders until you check in. Local location back in Cincinnati operates at a high efficient level and has awesome workers. Could not say one positive thing about this location. In awe of the customer service.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!