Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.5
172 reviews
5 stars
138
4 stars
15
3 stars
3
2 stars
7
1 star
9
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and helpful staff, noting their upbeat attitude and willingness to engage with customers.
Drink Quality
The drinks received high marks for taste, with many customers expressing satisfaction with their orders, particularly the Caramelizer and other specialty beverages.
Wait Times
While many customers appreciated the quick service, there were several complaints about long wait times, especially for mobile orders and during busy periods.
Inconsistency
Some customers reported inconsistency in drink preparation, mentioning that their usual orders sometimes varied in taste.
- KCKimberly CoxJan 5, 20265.0Shout out Emma! Emma knows ball.
- EJElizabeth JohnsonDec 30, 20255.0Went through drive through and there is always a line but it goes quickly
- ATAlaina ThompsonDec 18, 20255.0We love this place their drinks are awesome people super nice and helpful. Need to open a spot in east Knoxville 🤞🏼
- PPPlex PlexingtonDec 18, 20252.0Order ahead is never ready on time, they don't seem to even start it until you arrive. You are almost guaranteed to wait 5-10 minutes for one or two coffees.
- STSamuel TDec 10, 20252.0I usually have a great time here. Today I asked for less ice like usual, and instead I received the same amount of ice, and less drink. Considering the drinks cost around $7. This is unusual, but I got two drinks and they were both the same, so I hope this can be fixed in the future. Pictured are pictures of the two drinks, one is pictured twice for clarity.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours for Dutch Bros Coffee at 7618 Chapman Hwy in Knoxville?
Dutch Bros Coffee at 7618 Chapman Hwy, Knoxville is open from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Fridays and Saturdays.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, Dutch Bros Coffee offers sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get caffeine-free drinks at Dutch Bros Coffee?
Yes, Dutch Bros Coffee offers caffeine-free options like decaffeinated espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What types of payment does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop to see if personal checks are accepted.
Are there any rewards or promotions available through the Dutch Bros app?
Yes, by downloading the Dutch Bros app, you can earn points for purchases, receive a free drink reward on your birthday, and access App Stickers and other promotions.
Does Dutch Bros Coffee provide delivery or curbside pickup?
Dutch Bros Coffee offers curbside pickup but does not provide delivery services. Some third-party businesses may offer delivery, but for the best experience, it’s recommended to visit the shop directly.
Where is Dutch Bros Coffee located in relation to Dunkin' Donuts and Freddy's Frozen Custard & Steakburgers at Knoxvilles Chapman Hwy?
Dutch Bros Coffee at 7618 Chapman Hwy is located near Dunkin' Donuts and Freddy's Frozen Custard & Steakburgers, making it convenient to visit multiple eateries along Chapman Hwy.
What nearby medical centers are there close to Dutch Bros Coffee at 7618 Chapman Hwy?
Nearby medical centers include Covenant Health Diagnostics - South, Knoxville Heart Group - South Knoxville, Fort Sanders Women's Specialists - South Knoxville, and Covenant Health Urgent Care - South Knoxville.
Are there other coffee shops near the Dutch Bros Coffee at 7618 Chapman Hwy?
Yes, there are other Dutch Bros Coffee locations and Dunkin' Donuts nearby, providing more coffee options along Chapman Hwy in Knoxville.
What nearby amenities can I visit along with Dutch Bros Coffee for personal care or dining?
Nearby amenities include Sport Clips Haircuts of Knoxville for hair services, S Nail Bar for nail care, Salsarita's for Mexican dining, Firehouse Subs for sandwiches, and IHOP for breakfast and brunch.