Dunkin'

3.4
281 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6115 Asheville Hwy, Knoxville, TN
37924, United States

Hours

Reviews

3.4
281 reviews
5 stars
124
4 stars
40
3 stars
18
2 stars
23
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising friendly staff while others report rudeness and unhelpfulness.

Order Accuracy

Frequent complaints about incorrect orders, with many customers receiving the wrong items or poorly made drinks.

Cleanliness

Concerns raised about cleanliness, including dirty restrooms and unsanitary handling of food.

Menu Availability

Customers often report that popular menu items, especially donuts, are frequently out of stock.

Drive-Thru Experience

Drive-thru service is generally faster, but some customers experience long wait times.
  • BH
    Bryan Hackett
    2 days ago
    1.0
    Long wait in drive thru, ordered a wrap sandwich meal, got the wrap with what appeared to have an egg half a sausage and the flat bread was stale and and hard, got a flavored ice coffee with no flavor, and 4 little hash rounds. I will never go back again to any dunking donuts ever. Duck Duck donuts needs to open up on the east side
  • JD
    James Douglas
    3 days ago
    5.0
    They were very friendly and fast. They were well trained. They were fast and efficient.
  • RK
    Rachel Knobil
    Jan 2, 2026
    1.0
    We stopped before noon and they were out of almost every type of donut. We found this out after spending over 15 minutes painstakingly ordering at the kiosk and paying (only way to order in the store - no way to order from a person or see what donuts available). The worker was apologetic, but why didn’t they warn us they were out of so many items? Dunkin is a rare treat for us - my kids were so disappointed.
  • SL
    Shelly Lucas
    Dec 21, 2025
    5.0
    We stopped at this Dunkin during a 12 hour road trip. I ordered one of the lattes as hot and not i ed by accident. They were so kind and prepared the correct one free of charge! Not even annoyance in their voices. Great service with a smile.
  • CR
    Candy Rolfe
    Dec 9, 2025
    5.0
    The iced coffee and munchkins are great!

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' on weekdays?

Dunkin' in Knoxville, TN is open from 4:30 AM to 9:00 PM Monday through Friday.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' offers both delivery and curbside pickup services.