What special items are currently featured on Dunkin's holiday menu?

The holiday menu features the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.

Can I order ahead using a mobile app for faster service at this Dunkin'?

Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.

What types of meals does this Dunkin' serve?

This Dunkin' serves breakfast, brunch, and lunch.

Does this Dunkin' location have a drive-thru?

Yes, this location features a drive-thru service for convenient ordering.

Are there any nearby fast food restaurants if I want alternatives to Dunkin'?

Nearby fast food options include Wendy's, Subway, and Papa John's Pizza, all within close proximity to Dunkin'.

Is there a nearby gas station where I can fuel up when visiting Dunkin'?

Yes, Shell gas station and BreadBox convenience store and gas station are close by, making it convenient to fuel up during your visit.

Are there any local attractions or parks near Dunkin' in Knoxville?

The Holston-Chilhowee Dog Park and Holston-Chilhowee Ball Park are nearby, great for enjoying outdoor activities before or after your Dunkin' visit.

What are some automotive service options near Dunkin'?

Nearby automotive services include Advance Auto Parts, AutoZone Auto Parts, Shell gas station, and SofCars LLC car dealership.

Brand Certified

Dunkin'

3.4

(288 reviews)

Get Directions Order Menu Call Website

Business Details

6115 Asheville Hwy, Knoxville, TN

37924, United States

(865) 657-1357

https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

Dine-inNot available
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Curbside pickupNot available
Drive-throughAvailable
BreakfastAvailable
LunchAvailable
DinnerAvailable
[Free/Paid] wi-fiNot available
Welcomes familiesAvailable
Kid friendlyAvailable

Location

Dunkin'

6115 Asheville Hwy, Knoxville, TN

37924, United States

Get Directions

Hours

Monday4:30 AM - 9:00 PM

Tuesday4:30 AM - 9:00 PM

Wednesday4:30 AM - 9:00 PM

Thursday4:30 AM - 9:00 PM

Friday4:30 AM - 9:00 PM

Saturday5:00 AM - 9:00 PM

Sunday6:00 AM - 9:00 PM

Reviews

3.4

288 reviews

5 stars

129

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, particularly in the drive-thru, with some stating it took over 20 minutes to receive their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers receiving wrong items or poorly made drinks.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers expressing dissatisfaction with the service they received.

Cleanliness and Availability

Several customers noted cleanliness issues and frequent shortages of menu items, particularly donuts and other food items.

Kiosk Ordering

The requirement to order via kiosk was criticized, with some customers finding it inconvenient and impersonal.

TT
Tabia
4 days ago
5.0
If there is a wait outside... there is a wait inside. All the YouTubers and TicTokers with NO JOB need to get to work. The industry is overworked and UNDER PAID to deal with "you left late". Please be patient and kind and try telling them they are your Super Hero for the day. They will glow! Thank Y😇U Makayla for being my Super Hero! 🫂 Greatly Appreciated.
SS
satan Satan
4 days ago
5.0
Its freezing outside and I wanted a hot coffee. I went through drive-thru and I asked Makayla to pick her favorite hot drink and donut and that's what I will have. She made a hot caramel drizzle latte and a strawberry icing donut. DELICI😋US! Live a little and let someone else make decisions. I couldn't have done better myself. Thank Y😇U 🫂
SP
Samantha P
Feb 8, 2026
2.0
Pulled up for caffeine and caught attitude before I even ordered. Then she hands out the drive-thru tip tablet like I’m donating to the Dunkin’ Emotional Support Fund. I hit “no tip” (wonder why?) and suddenly the passive-aggressive commentary starts. Little remarks. Extra tone. Enough sarcasm to sweeten my coffee without sugar. Tipping culture is officially wild. Be nice first, then ask for a tip — not rude, then shocked when the tip doesn’t magically appear. Funny thing is, I WOULD have tipped if the interaction hadn’t already felt like a roast session. Coffee was fine. The attitude? Needed a filter.
BD
Brandon Darnes
Feb 7, 2026
5.0
Always seems good with fast service which is nice to see given where this restaurant is located. Keep it up.
AS
Alyssa S
Feb 2, 2026
1.0
Came here to get a drink at one of the last dunkins on my route for probably an hour+ and they have all the lights on and the drive through menu lights on with no sign stating they are closed but there is no one answering the drive thru or window. There's two cars outside as if there's employees but no one is answering. Almost all roads around here are cleared after the storm. Not saying it's the employees fault but the managers or corporate can send someone out to post a sign and to turn off lights to not waste people's time and gas money. There's a line of cars coming up, waiting, going to window, and then just driving off after waiting for 5-10 minutes. Incredibly unprofessional. Every other business around them is opened and fully staffed. Proof of no sign and lights on below.