Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
273 reviews
5 stars
118
4 stars
40
3 stars
18
2 stars
23
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and incorrect orders.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, including wrong drinks and missing items.
Cleanliness
Several customers expressed concerns about cleanliness, particularly in the drive-thru and restroom areas.
Product Availability
Many reviews noted that the location often runs out of popular items, including donuts and drinks, leading to customer dissatisfaction.
Speed of Service
Numerous customers complained about long wait times, especially in the drive-thru, indicating a need for improved efficiency.
- MRMadilyn Ryon3 days ago1.0Multiple times I’ve came to this store and had a mobile order and bacon is cold and BURNT
- MCMike CarrollNov 17, 20254.0Friendly
- JLJoshua LathropNov 6, 20251.0Stopped to grab a coffee at this location when I went inside to order a cup there was a hand written sign that said order at the kiosk or go through the drive through. There was four ladies behind the counter three were standing in a circle having a great chat with each other (not working) pretty shocking customer service experience, I just walked out.
- LDL K DuChaineNov 1, 20251.0Rude, Disappointing Staff. The only stop on our cross country trip that was not even slightly hospitable and respectful.
- AAAudrey AndersonOct 15, 20251.0Absolutely had to leave a 1 star review after paying almost 5 dollars for the most watery cold brew I've ever had. the staff was unbelievably rude and the replacement coffee was worse than the original. YUCK 🤮🤢
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' on weekdays?
Dunkin' in Knoxville, TN is open from 4:30 AM to 9:00 PM Monday through Friday.
Does this Dunkin' location offer delivery and pickup options?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What special items are currently featured on Dunkin's holiday menu?
The holiday menu features the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of meals does this Dunkin' serve?
This Dunkin' serves breakfast, brunch, and lunch.
Does this Dunkin' location have a drive-thru?
Yes, this location features a drive-thru service for convenient ordering.
Are there any nearby fast food restaurants if I want alternatives to Dunkin'?
Nearby fast food options include Wendy's, Subway, and Papa John's Pizza, all within close proximity to Dunkin'.
Is there a nearby gas station where I can fuel up when visiting Dunkin'?
Yes, Shell gas station and BreadBox convenience store and gas station are close by, making it convenient to fuel up during your visit.
Are there any local attractions or parks near Dunkin' in Knoxville?
The Holston-Chilhowee Dog Park and Holston-Chilhowee Ball Park are nearby, great for enjoying outdoor activities before or after your Dunkin' visit.
What are some automotive service options near Dunkin'?
Nearby automotive services include Advance Auto Parts, AutoZone Auto Parts, Shell gas station, and SofCars LLC car dealership.