Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
508 reviews
5 stars
288
4 stars
78
3 stars
36
2 stars
28
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and helpful staff, noting their positive attitudes and willingness to assist.
Order Accuracy
There were numerous complaints about incorrect orders, with many customers receiving the wrong items or having their requests mismanaged.
Cleanliness
The store was often described as clean and well-maintained, contributing to a pleasant customer experience.
Speed of Service
While many customers appreciated the quick service, others reported long wait times, particularly during busy hours.
Management Issues
Several reviews highlighted concerns about management practices, including employee treatment and lack of responsiveness to customer complaints.
- MMMackenzie Merryman4 days ago1.0The coffee is terrible it tastes like watered down coffee with no milk, no added flavoring. I tried the new cookie butter shaken espresso and I’ve had it at another location and it did not taste like this. This isn’t my first time having a problem with this location. The proportions of the coffee and milk ratio is always off. Will not be returning.
- MCMike CarrollNov 5, 20254.0Waited a long time in drive through before someone spoke to us
- DCDee CompeOct 7, 20255.0Awesome online then in-store service.
- OOOleksandrOct 6, 20255.0I like their French vanilla coffee
- SEShawn EllisOct 2, 20255.0Nice bathrooms
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 4466 Western Ave, Knoxville, TN?
Dunkin' is open from 4:30 AM to 9:30 PM Monday through Friday, 5:00 AM to 9:30 PM on Saturday, and 5:00 AM to 9:00 PM on Sunday.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What holiday drinks are currently available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, and the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.
Can I order ahead using the Dunkin' app for faster service?
Yes, you can stop by or order ahead with the Dunkin’ mobile app for a fast grab and go experience.
What types of food and drinks does Dunkin' specialize in at this location?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch.
Is there a drive-thru available at Dunkin' on Western Ave?
Yes, this Dunkin' location features a drive-thru for your convenience.
Are there nearby grocery or retail stores I can visit before or after Dunkin'?
Yes, nearby stores include Kroger grocery store and Dollar General discount store, perfect for running errands along with your Dunkin' visit.
What dining options near Dunkin' can I explore for lunch or dinner?
Nearby you can find Subway sandwich shop, Panda Chinese Restaurant, Fu House Asian restaurant, McDonald's, and Little Caesars Pizza for additional dining choices.
Are there convenient banking or ATM services close to Dunkin'?
Yes, nearby financial services include Regions Bank, City Employees Credit Union, and ATMs like Athena Bitcoin ATM, Truist ATM, and LibertyX Bitcoin ATM.
Does Dunkin' at this location offer free Wi-Fi and accepts credit or debit cards?
Yes, the store offers free Wi-Fi and accepts both credit and debit card payments.