Dunkin'

3.9
672 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7114 Kingston Pike, Knoxville, TN
37919, United States

Hours

Reviews

3.9
672 reviews
5 stars
352
4 stars
137
3 stars
59
2 stars
33
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some customers praised the friendly and helpful service, while others reported rude behavior and poor handling of orders.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong sizes, leading to frustration.

Food Quality

The quality of food and drinks is inconsistent; while some enjoyed their items, others reported stale or poorly prepared food.

Wait Times

Customers frequently complained about long wait times, especially in the drive-thru, with some reporting waits of over 40 minutes.

Cleanliness

Some reviews noted cleanliness in the store, while others mentioned unsanitary conditions and issues like mold.
  • EE
    Ember
    Nov 28, 2025
    5.0
    Shoutout to Patrick for fixing my atrocity of a “coffee” I got from another location. Made it just how I like it and doesn’t taste like it was made from the dirt they apparently dug from the grave they were trying to put me in with that coffee.
  • GG
    george gardner
    Nov 10, 2025
    5.0
    The young lady at the drive through was very knowledgeable, helpful and courteous.
  • GC
    George Craddock
    Nov 2, 2025
    5.0
    Uber was right on time😎
  • SN
    Sally Navarro
    Oct 14, 2025
    5.0
    Love their coffee
  • SL
    Steve Longo
    Sep 30, 2025
    5.0
    It’s a solid place for coffee and food if you like Dunkin Donuts. If you order ahead they always have the food ready to go when you arrive!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Knoxville, TN?

Dunkin' in Knoxville is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services for your convenience.