Dunkin'

3.9
671 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7114 Kingston Pike, Knoxville, TN
37919, United States

Hours

Reviews

3.9
671 reviews
5 stars
350
4 stars
137
3 stars
60
2 stars
32
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some customers praise the friendly and helpful staff, others report rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent, with several customers noting issues such as stale bagels, poorly prepared sandwiches, and incorrect orders.

Coffee Satisfaction

Many customers express satisfaction with the coffee, highlighting its taste and freshness, although there are occasional complaints about incorrect orders.

Wait Times

Customers frequently mention long wait times, especially in the drive-thru, leading to frustration and negative experiences.

Cleanliness

The cleanliness of the location is generally praised, with some reviews noting a clean environment and well-maintained facilities.
  • GG
    george gardner
    Nov 10, 2025
    5.0
    The young lady at the drive through was very knowledgeable, helpful and courteous.
  • GC
    George Craddock
    Nov 2, 2025
    5.0
    Uber was right on time😎
  • SN
    Sally Navarro
    Oct 14, 2025
    5.0
    Love their coffee
  • SL
    Steve Longo
    Sep 30, 2025
    5.0
    It’s a solid place for coffee and food if you like Dunkin Donuts. If you order ahead they always have the food ready to go when you arrive!
  • AA
    amelia adamovich
    Sep 16, 2025
    2.0
    the workers are sadly so rude at this location and act like simple orders are a large issue, it’s so disappointing to see

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Knoxville, TN?

Dunkin' in Knoxville is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services for your convenience.