Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on staff behavior is mixed; some customers report friendly and helpful service, while others mention rudeness and impatience.
Product Quality
There are frequent complaints about the quality of food and drinks, including stale items and incorrect orders, though some customers praise the coffee.
Wait Times
Many reviews highlight long wait times, especially in the drive-thru, with some customers expressing frustration over slow service.
Cleanliness
Several customers noted cleanliness in the store, but there were also reports of unsanitary conditions and issues with food preparation.
AA
ALS
Feb 9, 2026
2.0
Put new
LW
Lauren Webb
Jan 13, 2026
1.0
I stopped here to get a coffee and the barista was rude impatient seemed aggravated and unhelpful, the coffee was terrible and the donuts was hard like a hockey puck.
EE
Ember
Nov 28, 2025
5.0
Shoutout to Patrick for fixing my atrocity of a “coffee” I got from another location. Made it just how I like it and doesn’t taste like it was made from the dirt they apparently dug from the grave they were trying to put me in with that coffee.
GG
george gardner
Nov 10, 2025
5.0
The young lady at the drive through was very knowledgeable, helpful and courteous.