Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
352 reviews
5 stars
194
4 stars
65
3 stars
33
2 stars
20
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and quick to rude and unprofessional.
Order Accuracy
Many reviews highlighted issues with incorrect orders, both in drive-thru and mobile orders, leading to customer dissatisfaction.
Product Quality
Feedback on food quality was inconsistent, with some praising fresh donuts and good coffee, while others reported stale products and poor food preparation.
Staff Friendliness
Several customers noted the friendliness of the staff, particularly in the drive-thru, although some experiences were marred by rudeness.
Speed of Service
While some customers appreciated the quick service, others experienced long wait times, especially during busy hours.
- JDJohn Drexler6 days ago4.0Advertised $6 breakfast meal special . Egg, bacon, cheese on sourdough bread with coffee and hash browns rounds. Delicious!
- GKGreg KistlerOct 11, 20255.0Fast and friendly service at the drive through, good coffee and good donuts!
- OFOscar FernandezSep 9, 20254.0Food and service were good.
- BPBryson PressonAug 8, 20251.0I went through the drive through and ordered TWO DONUTS, and it literally took them 5 minutes to grab them and then they BOTH ended up being the wrong ones. Pathetic
- BSBrandy SmithMay 30, 20255.0I love this Dunkin! They are my favorite. I drive from Maryville to Knoxville every day for work and stop in at-least a couple of days a week. They are always so sweet! Everyone is friendly and my order is always correct. Today I got my coffee and had a nice note written on my cup it made my day.
Frequently Asked Questions About Dunkin'
What are the regular business hours for Dunkin' at 9411 Northshore Dr, Knoxville, TN?
Dunkin' is open Monday through Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday drinks and menu items are available currently at Dunkin'?
Dunkin' is featuring the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher as part of their holiday menu.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play for a fast grab and go experience.
What types of food and drinks does this Dunkin' location specialize in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, tea, and serves breakfast, lunch, and brunch.
Does the Dunkin' location have a drive-thru and Wi-Fi?
Yes, this Dunkin' location has a drive-thru and offers free Wi-Fi for customers.
Which nearby places can I visit after having coffee at Dunkin' on Northshore Dr?
After visiting Dunkin', you can explore nearby spots like Monterrey Mexican Grill for a meal, CryoStretch spa for relaxation, or F45 Training gym for a workout.
Are there financial services or banks near the Dunkin' location?
Yes, Enrichment Federal Credit Union is nearby for your banking and financial service needs.
Where can I get car maintenance or cleaning services near this Dunkin'?
Nearby options include Havoline Xpress Lube and Northshore Xpress Lube for oil changes, and Miracle Car Wash for car detailing.
What are competitor coffee shops near Dunkin' Knoxville at Northshore Dr?
Nearby competitor coffee shops include Starbucks and 7Brew, both popular alternatives in Knoxville.