Dunkin'

4.0
353 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9411 Northshore Dr, Knoxville, TN
37922, United States

Hours

Reviews

4.0
353 reviews
5 stars
195
4 stars
65
3 stars
33
2 stars
20
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and quick service, though some reported issues with order accuracy and staff training.

Product Consistency

While many enjoyed the quality of coffee and donuts, several reviews highlighted problems with incorrect orders and product availability.

Cleanliness and Maintenance

Some customers noted cleanliness issues, particularly with the drive-thru area and the overall maintenance of the location.

Customer Experience

Positive experiences were often overshadowed by negative interactions with staff, particularly regarding rudeness and lack of attentiveness.
  • DM
    Daria Moran
    Dec 2, 2025
    5.0
    My favorite Dunkin location! Service is fast. They are super consistent with how they make the drinks here, so my coffee always comes out the same every time, unlike other Dunkins, where the amount of cream and syrup, and the strength of the coffee, is a surprise every time lol
  • JD
    John Drexler
    Nov 18, 2025
    4.0
    Advertised $6 breakfast meal special . Egg, bacon, cheese on sourdough bread with coffee and hash browns rounds. Delicious!
  • GK
    Greg Kistler
    Oct 11, 2025
    5.0
    Fast and friendly service at the drive through, good coffee and good donuts!
  • OF
    Oscar Fernandez
    Sep 9, 2025
    4.0
    Food and service were good.
  • BP
    Bryson Presson
    Aug 8, 2025
    1.0
    I went through the drive through and ordered TWO DONUTS, and it literally took them 5 minutes to grab them and then they BOTH ended up being the wrong ones. Pathetic

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' at 9411 Northshore Dr, Knoxville, TN?

Dunkin' is open Monday through Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.