Dunkin'

4.0
742 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
712 N Campbell Station Rd, Knoxville, TN
37934, United States

Hours

Reviews

4.0
742 reviews
5 stars
395
4 stars
156
3 stars
57
2 stars
37
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, long wait times, and unhelpful staff.

Food Quality

Many reviews mentioned declining food quality, with complaints about stale donuts and poorly prepared items.

Cleanliness

Several customers noted cleanliness issues, including dirty floors and unsanitary conditions.

Staff Attitude

Mixed feedback on staff friendliness; some praised individual employees while others reported rude or dismissive behavior.

Drive-Thru Efficiency

The drive-thru service was often criticized for being slow and prioritizing drive-thru orders over walk-in customers.
  • BH
    Brittany Hill
    Dec 7, 2025
    5.0
    Cannot stand that they put the machine out the window and ask for a tip. Since when do you tip in a drive through esp bc I literally got a $1 donut while my baby was asleep. You put it in a bag and handed it to me. It is so weird. I obviously tipped and do so everytime but it is weird. Id gladly tip if I had some fancy coffee or a large order.
  • KS
    Kayahan Saritas
    Oct 20, 2025
    5.0
    Quick and reliable
  • EV
    Emory Vinsant
    Oct 3, 2025
    1.0
    Everything about this Dunkin is not appealing. Especially with the amount of money you are spending. Not sure what is “chipotle” about this $7 breakfast “wrap” but this has to be a joke. Service is also mild and unenjoyable. Will not be going back
  • AL
    Alyssa Lieberman
    Sep 30, 2025
    2.0
    Honestly its just pitiful at this location any time ive ever come to this one they've messed up my order or flat out dont know what ive ordered even after I told them one time I go the avocado toast will be burnt and messy the next its almost not even toasted and the avocado isn't even spread out. The employees are nice enough but come on step it up.
  • DN
    D Nelson
    Sep 18, 2025
    2.0
    Food was fine, service very sad, even tipped, which I regret. Alot places now ask for a tip on the card reader before service is complete so I added 15%. This got me no eye contact, no thank you, and definitely no smile. Things you should receive even without a tip. I guess I will try Starbucks from now on. Get it together Farragut Dunkin, bad fail today.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Knoxville, TN?

Dunkin' in Knoxville is open Monday through Thursday from 5:00 AM to 9:00 PM, Friday and Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.

Where is Dunkin' located in Knoxville?

Dunkin' is located at 712 N Campbell Station Rd, Knoxville, TN 37934, next to Elliott's Boots.