Dunkin'

4.0
740 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
712 N Campbell Station Rd, Knoxville, TN
37934, United States

Hours

Reviews

4.0
740 reviews
5 stars
394
4 stars
155
3 stars
56
2 stars
37
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Several reviews mentioned declining food quality, with complaints about stale donuts and poorly prepared items.

Staff Friendliness

While some customers praised friendly staff, others reported rude behavior and lack of professionalism from employees.

Cleanliness

The cleanliness of the location received mixed feedback, with some noting improvements while others described it as dirty.

Drive-Thru Experience

Customers frequently expressed frustration with the drive-thru service, citing long waits and prioritization over walk-in customers.
  • KS
    Kayahan Saritas
    Oct 20, 2025
    5.0
    Quick and reliable
  • EV
    Emory Vinsant
    Oct 3, 2025
    1.0
    Everything about this Dunkin is not appealing. Especially with the amount of money you are spending. Not sure what is “chipotle” about this $7 breakfast “wrap” but this has to be a joke. Service is also mild and unenjoyable. Will not be going back
  • AL
    Alyssa Lieberman
    Sep 30, 2025
    2.0
    Honestly its just pitiful at this location any time ive ever come to this one they've messed up my order or flat out dont know what ive ordered even after I told them one time I go the avocado toast will be burnt and messy the next its almost not even toasted and the avocado isn't even spread out. The employees are nice enough but come on step it up.
  • DN
    D Nelson
    Sep 18, 2025
    2.0
    Food was fine, service very sad, even tipped, which I regret. Alot places now ask for a tip on the card reader before service is complete so I added 15%. This got me no eye contact, no thank you, and definitely no smile. Things you should receive even without a tip. I guess I will try Starbucks from now on. Get it together Farragut Dunkin, bad fail today.
  • HA
    Hayley Anne
    Aug 22, 2025
    3.0
    It's not hard to keep a drive through running smoothly. Even with minimal amount of people working. When multiple people are leaving the drive through line at a time. Reevaluate your methods. I shouldn't be waiting at the speaker box for five minutes. Get some experience hired to teach

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Knoxville, TN?

Dunkin' in Knoxville is open Monday through Thursday from 5:00 AM to 9:00 PM, Friday and Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.

Where is Dunkin' located in Knoxville?

Dunkin' is located at 712 N Campbell Station Rd, Knoxville, TN 37934, next to Elliott's Boots.