Dunkin'

2.5
47 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Dunkin'
13038 Kingston Pike, Knoxville, TN
37934, United States

Hours

Reviews

2.5
47 reviews
5 stars
15
4 stars
2
3 stars
1
2 stars
4
1 star
25
  • SD
    Sarah Day
    Nov 11, 2025
    2.0
    Very understaffed, I timed myself last time I went and it took 21 minutes for me to get through the line. The coffee is also mid at this location but the staff is always nice.
  • ZH
    Zack Hulsey
    Nov 8, 2025
    1.0
    This is the single worst Dunkin location I’ve ever been to. I’ve given this location 4 tries. My order is always wrong or they are always out of something. The employees make you feel so uncomfortable. I pulled up to the drive thru window and the guy stared at me for a solid 10 seconds or so before he even spoke. Don’t even bother with the hot food here it’s always so gross. I’m an avid Dunkin fan but this location is an utter disappointment.
  • KF
    Kimberly Faubion
    Nov 8, 2025
    4.0
    Ordered a $6.00 meal and an additional coffee. They were out of milk products that go into the coffee ... they didn't have the new Peppermint part of the Peppermint latte ... Being it is a new location they may need more time and training to get up to snuff.
  • LB
    Lora Brown
    Nov 2, 2025
    3.0
    Ordered butter croissants with eggs sausage and cheese like we do at our other location, received English muffins. Double checked receipt and it shows butter croissants. Received two ice coffees no straws. My employees get coaching if they have poor performance as they are a reflection of me. I know it’s hard to find employees it’s the same in the medical field. But energy is contagious if you love leadership and the company you work for you instill that into your employees. Lenoir City Dunkin is the bomb but this one on Kingston Pike can take pointers from LC.
  • AG
    Angie Glass
    Oct 26, 2025
    1.0
    Everytime I come to this location,the service is very slow. You have to wait in line even with one car in front of you. This is terrible this should not be tolerated. Unfortunately this makes for terrible business.

Frequently Asked Questions About Dunkin'

What are the operating hours at Dunkin' in Knoxville, TN?

Dunkin' in Knoxville is open Monday to Saturday from 5:00 AM to 8:00 PM and Sunday from 6:00 AM to 8:00 PM.

Where is the Dunkin' located in Knoxville?

It is located at 13038 Kingston Pike, Knox, Knoxville, TN 37934, at Dixie Lee Junction.