Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
4.3
321 reviews
5 stars
236
4 stars
30
3 stars
15
2 stars
9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the pizza for its taste and quality, particularly the thin crust and unique toppings.
Service Issues
Several reviews highlighted problems with order accuracy and delivery times, with some customers experiencing cold or incorrect orders.
Cleanliness Concerns
A few customers reported unsanitary conditions and poor hygiene practices among staff, which negatively impacted their experience.
Customer Service
While many reviews mentioned friendly and helpful staff, there were notable instances of poor customer service that led to dissatisfaction.
Pricing
Some customers felt the prices were high compared to the quality received, while others considered it worth the cost.
- CGChristine Guardado5 days ago5.0Went out for lunch with my son's! Pizza was great, got a Mariachi beef and a Mariachi chicken pizza! Both were delicious!
- DSDan SJan 2, 20265.0It's always ready by about 45 seconds when we walk in to pick up and at the same time the pizza is just fantastic
- WKWill KindredDec 24, 20255.0I’m a lifelong fan and connoisseur of Donatos pizza and this location at Ebenezer lives up to the standard of Donatos. The pizza is tasty, the staff is welcoming and they’ve delivered many great memories for my family. Don’t settle for a second rate pizza joint.
- JWJahvon WalkerDec 16, 20255.0Please bring one to servierville or pigeon forge Tennessee where I reside so I don't have to drive an hour and half too knox county
- EBErica BrownDec 5, 20251.0While this used to be a good place, recently orders are never correct or done on time. Have had to call last three times because the order was more than 45 minutes later than expected and arrived cold. To top it off, pizzas had incorrect toppings. Yes, they refunded, but I don’t know how they’ll stay open at this rate.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust.
What are the operating hours of Donatos Pizza in Knoxville, TN?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Is Donatos Pizza a family-owned business and where was it founded?
Yes, Donatos is a family-owned pizza company founded in Columbus, Ohio in 1963.
How can I order pizza from Donatos via mobile apps?
You can order Donatos Pizza using their iOS app (available on the Apple App Store) or Android app (available on Google Play Store).
What nearby places can I visit before or after enjoying pizza at Donatos Pizza?
You can visit nearby places such as K Brew coffee shop, The Smokeyard @ Ebenezer restaurant, or Ebenezer Road Farmers' Market before or after dining at Donatos Pizza.
Is there a coffee shop near Donatos Pizza to grab a drink with your meal?
Yes, K Brew is a nearby coffee shop and restaurant where you can enjoy coffee or a smoothie alongside your Donatos Pizza order.
Are there any fitness or recreation venues near Donatos Pizza in Knoxville?
Yes, Gettysvue Fitness Center, a gym and sports venue, is located near Donatos Pizza and could be a great spot before or after your meal.
Can I find beauty and spa services near Donatos Pizza?
Yes, nearby beauty and spa services include Blanc Nail Bar, Salon Christopher, and LULU SALON Microblading for nail, hair, and spa treatments.