Domino's Pizza

3.7
327 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Knoxville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 11408 Kingston Pike Ste 100.

Location

Domino's Pizza
11408 Kingston Pike, Knoxville, TN
37934, United States

Hours

Reviews

3.7
327 reviews
5 stars
179
4 stars
37
3 stars
21
2 stars
18
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for friendliness while others reported rudeness and lack of assistance.

Delivery Issues

Frequent complaints about long delivery times, often exceeding 2 hours, and incorrect orders.

Food Quality

Inconsistent food quality reported, with some customers enjoying their meals while others received burnt or incorrect items.

Management Concerns

Several reviews highlighted poor management and staffing issues, leading to chaotic service and unresolved complaints.

Cleanliness and Safety

Serious concerns raised about food safety and cleanliness, including expired products and unsanitary food prep conditions.
  • TB
    Thomas Barnes
    Nov 16, 2025
    5.0
    Helpful friendly atmosphere. Budget friendly hot food
  • JN
    Joe Neely
    Oct 31, 2025
    1.0
    The two times I've ordered from here, it's taken at least 2 hours for delivery.
  • NP
    nikesh patel
    Sep 24, 2025
    5.0
    The staff always take care of me!
  • MS
    Musfiq Sazal
    Sep 7, 2025
    5.0
    Good
  • TT
    The Truth
    Aug 5, 2025
    1.0
    Ordered pizza for my workers the other day. When I looked at my credit card they charged me $80 for 2 large pizzas. I called K _ _ E (I wont use his full name), the manager (22ish year old kid) on duty at the time. He did not seem to care about my charges and said, "There is nothing I can do, just watch your credit card. This happens a lot and it usually gets put back as a credit." I asked him "Why does this happen a lot?" I got no answer from him. I then asked him if he would be happy paying $80 for 2 medium pizzas. Again he was stumped. So I went there the next day and saw him in person. I figure maybe he would help me if I was standing in front of him. I admit I was upset. He told me not to be "Rude". Yes I was upset because I run a business and don't have 2 days to contest a charge of $80 for 2 pizzas. He asked me if I had my receipt. I told him "No, I don't keep my receipts for pizza." However I did show him the charges on my credit card. I then asked him to show me HIS receipt from my purchase. Surely Dominos tracks their sales. Well he could not produce that. He once again told me there was nothing he could do. You would think B _ _ _ N H. (won't use his full name) who owns a couple of Domino's stores would reach out to me and help me. Nope, nothing from him either. He was "unavailable" once again. Maybe he does not own a cell phone? No email? Maybe K _ _ E never told him about the mishap? I will never patron this establishment again. I had to call my credit card company and have them take it off my credit card. The rep at my credit card told me, "Yes we see this a lot with Dominos." Hmm, makes me wonder if anyone is checking their credit card charges these days. I did call another Dominos (who knew the owner) and that person said, "I know B_ _ _ N H. I have been with Dominos for a long time. The kids who run these places don't have any business doing what they do. I understand your frustration." So I got more information and respect from another Dominos where as this one does not really give a rat's...... It's sad when the owner does not even seem to care about their patrons, nor does the manager/kid on duty. Look at the reviews for this place. 3.7 is nothing to brag about, especially when all you are doing is making pizzas. Really hard I guess. "Do you want pepperoni on that pizza?" Again just kids most of the time working for $12/hour I can't blame them I guess. Lots of complaints here. I am just adding to the list of them. Thanks to the owner for caring and thanks K_ _ E. As I mentioned when I left, "Learn a little bit if customer service why don't ya?" Again a blank stare.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Knoxville offer?

Domino's Pizza offers Specialty Pizzas and the option to build your own pizza on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the operating hours for delivery and takeout at Domino's Pizza on Kingston Pike?

Delivery and takeout are available Monday through Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.