Domino's Pizza

3.4
848 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Knoxville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 318 Merchants Dr .

Location

Domino's Pizza
318 Merchants Dr, Knoxville, TN
37912, United States

Hours

Reviews

3.4
848 reviews
5 stars
376
4 stars
108
3 stars
71
2 stars
39
1 star
254

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing ingredients and wrong pizzas.

Customer Service

Many reviews highlighted poor customer service experiences, including rude staff and unresponsive management.

Delivery Issues

Customers frequently complained about long wait times for delivery, with some orders taking over two hours.

Food Quality

Mixed feedback on food quality, with some praising the pizza while others reported cold or poorly made items.

Staffing Problems

Several reviews noted that the location appeared understaffed, leading to delays and service issues.
  • CC
    Cody
    Nov 7, 2025
    1.0
    I order a pizza through here on Uber Eats. The person that delivered my pizza called my phone twice. I was not near my phone for those 30 seconds they called. They didn't leave a message or voicemail. They said my food was delivered when it wasn't. No picture no nothing. I contacted Uber they couldn't give me a refund and I'm not gonna bother. How about you tell your drivers to actually walk around and look for the apartment number instead of sitting on their butts in the car? Also not taking a picture at all? Really lazy. Refund or not I am NEVER ordering from here again. It's a shame I loved their pizza too.
  • DR
    David Roberts
    Nov 2, 2025
    5.0
    Excellent staff, food and deals.
  • JF
    James Freeman
    Nov 1, 2025
    1.0
    Ain't even no ovens in the store I order online and went to pick it up and the place was shut down wth
  • CS
    Clayton Scarborough
    Oct 29, 2025
    1.0
    Placed an order weeks ago for a work event, called multiple times to confirm details, and then on the morning of the event when the pizzas were supposed to be picked up, the store was randomly closed, no one at the store, no one answering the phone, and no one had called to let me know they were going to have an issue with my order. Thank god for the Domino’s in Powell. Not sure what’s going on here, but I would take business elsewhere.
  • LL
    Levi Liviyah
    Oct 16, 2025
    5.0
    They made the pizza perfect and even though they didnt have icing for the cinnamon snacks, they offered to put more cinnamon sugar on it. The workers were nice and quick to serve.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Knoxville offer?

Domino's Pizza offers Specialty Pizzas and allows you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza at 412 Merchants Dr, Knoxville?

Delivery is available Monday through Thursday and Sunday from 10:30 AM to midnight, and on Friday and Saturday from 10:30 AM to 1:00 AM.