Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Knoxville? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3613 Sutherland Ave. .
Location
Hours
Reviews
3.1
456 reviews
5 stars
163
4 stars
63
3 stars
46
2 stars
26
1 star
158
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely long wait times for delivery, with some orders taking over two hours or being canceled without notification.
Staffing Problems
Many reviews highlighted that the location is consistently understaffed, leading to poor service and delays.
Customer Service
Customers frequently experienced rude or unhelpful interactions with staff, including managers, which contributed to overall dissatisfaction.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders, cold or burnt pizzas, and unsanitary conditions.
Mixed Experiences
While some customers praised specific staff members and had positive experiences, these were overshadowed by the overall negative feedback.
- ESEmily SimmonsDec 7, 20251.0This dominos has been closed for several months. The building is quite literally empty. It appears they are working on opening a new location nearby soon. But they are currently closed. The hours keep being updated to say they are open but this is untrue. The university commons location is the next closet location. :)
- KRKristie RoseAug 22, 20251.0Every time I try to place a order. I get hung up on. No way to run a business.
- ACAspen CherryNov 19, 20231.0Update: On 12/02/23 I bought another pizza and with the first bite there were what looked like chicken bones. There was also so much cheese (I did not ask for extra cheese). I took so much cheese off it left an actual pile. Could only taste the cheese. I love dominos but after a second time. I’ll never order from this dominos again. I ordered a pizza to be delivered at 3:00pm and it’s now 4:00pm and my pizza is still in quality check. I am only 4 minutes from this dominos. I ordered 1 pizza and the chocolate lava cakes. I got a call at 3:15 asking if I wanted a different topping as thy were out of green peppers. It’s been 45 minutes since that call and it seems quite unacceptable that the pizza is still in “quality check”. I’ve ordered from dominoes locations before and always been pleasantly surprised by their speed especially with deliveries. I would understand if it’s a Friday night but ordering food at 3pm on a Sunday should not take over an hour. I’m still haven’t received my food yet when the app said it would be at my door within 25 minutes.
- RJRhitney JonesMar 16, 20221.0I ordered online while waiting at a shipper. My husband and I are OTR truck drivers. After ordering online I call the store to ensure my chicken is cooked to my liking as I do with every Domino's. I spoke to a gentleman and he assured me it'd be done. I asked for the wings to be ran through 3 times and then sauced ready for delivery. I never have issues with this request but this store didn't listen at all. My call was for nothing. The food is delivered and I hand the guy cash only to get back to my truck and be disgusted with gooey chicken. I then cll in and speak to the same gentleman who I originally spoke too. He apologized but bc they only have 1 delivery driver it was nothing he could do besides offer me free food. I didn't want free food. I was hungry which is why I ordered something my hubby and I knew we'd enjoy. Well turns out that wasn't the case. Then the guy hung up on us on a drop of a dime when asking how do we ensure our food will be replaced next time we're in the area. I didn't bother calling back. Disgusted at my food and the service I was provided. $40 down the drain. Oh yeah did I mention the food was cold as ice.
- JHJOE HarrisApr 22, 20171.0Call in a carry out they said 45 minutes and gave me the price. I get there in 45 minutes and they claim that they didn't have my order and wasn't very concerned about it. Instead of trying to find out what happened or take my order the guy behind the counter starts spreading pizza dough. And very nonchalantly asked me what we had ordered. Then tells me it was going to be about 5 minutes. Then he wants me to pay, I go to pay him he doesn't have any change. Luckily I had my card. So about 10 minutes later I get my order. Get it home and the bread sticks we ordered was not cooked all the way. NO HELP, NO SERVICE, NO GOOD Need to clean it up!!!
Frequently Asked Questions About Domino's Pizza
What are the operating hours for Domino's Pizza in Knoxville?
Domino's Pizza in Knoxville is open daily from 10:30 AM. Monday to Thursday and Sunday until midnight, and Friday and Saturday until 1:00 AM.
What types of pizzas does Domino's offer at the 3613 Sutherland Ave location?
They offer Specialty Pizzas, New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas, with options to build your own as well.
Can I order delivery or pickup from Domino's Knoxville location?
Yes, you can order delivery, curbside pickup, and no-contact delivery from this Domino's location.
What payment methods are accepted at Domino's Pizza on Sutherland Ave?
They accept Afterpay, American Express, Android Pay, Apple Pay, Bitcoin, Cash, Check, Contactless Payment, Diners Club, Discover, Financing, Invoice, Klarna, Mastercard, PayPal, Samsung Pay, Traveler's Check, Visa, and Zelle.
Does Domino's Pizza in Knoxville serve vegetarian options?
Yes, they provide vegetarian dishes as part of their menu offerings.
Where is Domino's Pizza located in Knoxville?
This Domino's Pizza is located at 3613 Sutherland Ave., Knoxville, TN, 37919, USA.
What nearby services can I find around Domino's Pizza at 3613 Sutherland Ave?
Nearby you can find Western Union for money transfers, The Exchange Network ATM, Pilot Convenience Store for gas and retail, and Blue Rhino Propane Exchange for propane supply.
Are there other dining options close to Domino's Pizza in Knoxville?
Yes, near Domino's you can find restaurants like Holy Land Market (Mediterranean), Gosh Ethiopian Restaurant (Vegetarian friendly), Dead End BBQ (Barbecue), Emma’s Southern Kitchen, and Stock Burger (American cuisine).
What fitness and wellness centers are near Domino's Pizza on Sutherland Ave?
Nearby wellness options include Renegade Yoga Center for yoga, Body and Sole for massage therapy and gym facilities, and The Wellness Path chiropractor.
How can the nearby University of Tennessee benefit customers visiting Domino's Pizza?
Customers from the University of Tennessee can conveniently order from Domino's for quick meals, whether dining or delivery, making it a great option for students and staff in the area.