Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.3
416 reviews
5 stars
268
4 stars
74
3 stars
27
2 stars
14
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service experiences.
Food Quality
While some reviews noted good food, there were complaints about inconsistencies, including raw or burnt items.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the cleanliness of the dining area and bathrooms.
Order Accuracy
Several customers reported issues with incorrect orders, indicating a need for improvement in order accuracy.
Speed of Service
Service speed received mixed feedback; some praised quick service while others experienced long wait times, especially in the drive-thru.
- SSSkotNov 4, 20255.0Always love the Blizzards. We had burgers this time and they were pretty good. Hot, god sized and tasted good.
- BFBrad FarmerOct 11, 20255.0Everyone from the cashier to the managers were the nicest people I've ever met. Food was great as was our blizzards afterward.
- FFFrankOct 9, 20253.0This place never hits the way it use to.
- HPHeli PatelSep 20, 20255.0I always have a great experience. The food and service is amazing. I am here at least once a week because the service is that great. Would recommend to everyone!!
- APAngelina PhillipsSep 14, 20255.0The food is really good but their milkshakes are my favorite!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Knoxville?
Dairy Queen Grill & Chill in Knoxville is open daily from 10:30 AM to 10:30 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes from DQCakes.com.
Is Dairy Queen Grill & Chill on Kingston Pike family-friendly?
Yes, the location is family-friendly with booster seats, high chairs, restrooms, and accommodations for children.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering?
Yes, they have a drive-thru as well as mobile ordering and rewards available through their app.
Is seating available at Dairy Queen Grill & Chill?
Yes, both indoor and outdoor seating are available, and the venue is wheelchair accessible.
What are some nearby restaurants to Dairy Queen Grill & Chill where I could dine before or after?
Nearby restaurants include Hardee's, The Honey Baked Ham Company, IHOP, Olive Garden, KFC, and Swig each offering varied dining options.
Are there any nearby retail stores or specialty shops close to Dairy Queen Grill & Chill?
Yes, nearby retail and specialty stores include Catherines (women's clothing), Elliott's Boots, iDropped (mobile phone & repair), Vina Nails (beauty salon), and Dragonfly Relics (antique and thrift store).
What entertainment or leisure spots are near Dairy Queen Grill & Chill?
Nearby leisure spots include Parafrog Airsoft (hobby and sporting goods), Temple (dance club and bar), and Twisted Mike's Tap Room (bar and grill).
Can I use the Dairy Queen app to get deals at the Knoxville Dairy Queen Grill & Chill?
Yes, downloading the Dairy Queen app offers exclusive deals at this location.
Does Dairy Queen Grill & Chill in Knoxville offer free Wi-Fi?
Yes, free Wi-Fi is available for customers at this location.