Dairy Queen Grill & Chill

4.3
426 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
7201 Kingston Pike, Knoxville, TN
37919, United States

Hours

Reviews

4.3
426 reviews
5 stars
275
4 stars
75
3 stars
27
2 stars
15
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed; while many praised the friendly staff, some reported rude interactions and long wait times.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received undercooked or burnt items.

Cleanliness

The restaurant is frequently noted for its cleanliness, with many customers appreciating the tidy environment.

Ice Cream

The ice cream, particularly Blizzards, is a highlight for many customers, although some noted issues with portion sizes and mixing.
  • CM
    Chad McBride
    3 days ago
    5.0
    Food was hot and awesome!! Very friendly gentleman working
  • SN
    Sarah Naillon
    Jan 5, 2026
    5.0
    This Dairy Queen location is great! Very clean restaurant, fresh food, and nice staff! Definitely gets 5 stars from me!
  • HC
    hank clark
    Dec 21, 2025
    5.0
    Always prompt. Order is fresh. Very clean.
  • NG
    Nicholas Gabor
    Dec 21, 2025
    2.0
    The chicken is good ice creams great people are a little bit weird just hope they understand what you ordered I think your hamburgers are soy
  • CN
    Christina Novello
    Dec 6, 2025
    1.0
    Stopped by to get some ice cream for my grandson. I asked for extra sprinkles and he said he would have to charge me - 89 cents - which is crazy but I said ok because it was for my grandson. What I didn't expect was for almost a dollar, he couldn't even fill up the tiny condiment cup all the way?? What a total rip-off. A little more effort and kindness would go a long way.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Knoxville?

Dairy Queen Grill & Chill in Knoxville is open daily from 10:30 AM to 10:30 PM.

What type of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes from DQCakes.com.