Chipotle Mexican Grill

3.5
1688 reviews
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About

Mexican Restaurant
Chipotle Knoxville Cedar Bluff is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
204 Advantage Pl, Knoxville, TN
37922, United States

Hours

Reviews

3.5
1,688 reviews
5 stars
731
4 stars
317
3 stars
156
2 stars
113
1 star
371

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash, and unsanitary food preparation areas.

Food Quality

Customers frequently reported issues with food quality, including stale chips, undercooked rice, and inconsistent portion sizes.

Service Issues

Many reviews mentioned slow service, unprofessional staff behavior, and frequent mistakes with orders, leading to customer dissatisfaction.

Management Concerns

Several customers expressed concerns about management and staffing, suggesting a need for better training and oversight to improve overall operations.

Positive Experiences

Despite the negative feedback, some customers noted positive experiences with friendly staff and timely service during less busy times.
  • DH
    Diana Hull
    Nov 17, 2025
    4.0
    I have consistently thought this was one of the worst chipotle locations I’ve been to - they were always out of veggies, late on mobile orders, etc. BUT, I went tonight and had a great experience - not sure what was changed or was different but nice staff, well cooked veggies, hot food, and good portions. If something changed please don’t change it back!!
  • GS
    Genesis Sheppard
    Nov 8, 2025
    2.0
    I made a google account just so I could make this review, I am not this person because one persons business doesn’t matter, but I will not be coming back to cedar bluff chipotle location! Everytime I have came for the past few months the ratio of food they give you is absolutely absurd for the price you have to pay! One scoop of everything is insane! It’s not about the company because you can travel to turkey creeks location and get a good amount for the price you pay! This is not okay! There’s always complaints about this store but nothing done. Very dissatisfied and disappointed
  • TT
    Trollmonsterrr
    Nov 7, 2025
    5.0
    Cleanest chipotle ive ever been. The food was hot, fresh, and made well. The lady who rolled the burrito rolled it so well I complimented her on it. They gave me extra rice (I dont get beans so I like quite a bit) without any hesitation or push back like ive gotten before. 10/10. Any time im in knoxville I will be going to this location.
  • NF
    Nick Furth
    Nov 3, 2025
    3.0
    Its hard to give more than three star because they keep disabling the option to order Quesadillas and ordering 2 kids Quesadillas isn't the same, they have the ingredients, its like five guys turning off burgers because they only want to cook hotdogs. If I have to wait a bit that's one thing but I should have the option to order a Quesadilla, otherwise don't even offer it.
  • AH
    Allison Hobbs
    Oct 30, 2025
    5.0
    The food is good but you don't hear sizzling like they portray in the commercial. There were three people standing at the register and one sweet young man(blonde) that was serving customers. I saw online order area very busy, looked like they were hustling!! Chips are stale up on that little shelf, so ask for fresh!! Guacamole is outstanding, it's really the reason we come!!

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Knoxville Cedar Bluff offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at 204 Advantage Place in Knoxville?

The location is open daily from 10:45 AM to 11:00 PM.