Business Details
About
Mexican Restaurant
Chipotle Knoxville UT Campus is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
557 reviews
5 stars
310
4 stars
108
3 stars
50
2 stars
16
1 star
73
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked rice, missing ingredients, and poor portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
The location was frequently described as dirty, with unclean tables and a messy dining area.
Order Accuracy
Numerous customers experienced problems with order accuracy, especially with online and delivery orders.
Overall Experience
While some customers enjoyed the food and service, many expressed disappointment and frustration with their experiences.
- CCCentre5 days ago1.0Absolute worst Chipotle I have ever had. Just a leaky mess of garbage. My order was a steak burrito bowl and a chicken salad. Bowl had barely any beans, rice or steak. Steak was overcooked, old, and hard like it was beef jerky. A mountain of sour cream and salsa. The salad had barely any actual salad in it. Portion size was insanely small. I am not from Knoxville. I get the jokes now how Chipotle has dropped in quality now. The Chipotle I am use to where I am from has dropped slightly but not like this. This is overpriced garbage. I couldn’t even finish this. Massively disappointing. To start the salad dressing exploded in the bag and everything was covered. Just added to the misery. KNOXVILLE why are you putting up with this?!? Who is paying premium meal price for this??! Are you okay??!
- JPJonny PhillipsNov 5, 20251.0everytime I come here I’m disappointed with the lack of seasoning or dry steak
- VWViolet WildeOct 27, 20255.0The feeling I get picking up these warm burritos in the rain is akin to the feeling I get when I hold a small newborn kitten in my arms. I’m so excited to eat this burrito.
- TSTyler SpriggsOct 16, 20251.0Don’t spend ur money here. These workers are college kids and they just don’t care. I get it, college town what can you expect. But it’s ridiculous to pay $11-$14 for a bowl with barely enough rice base to fill up the container, and don’t bother asking because you’ll just get an eye roll👍 If you’re looking to eat on the strip, much better options. The picture attached is my bowl upon opening, thought someone had already eaten the other half or something lol!!!
- RRR RosenbloomOct 13, 20253.0I order from this location often and always have to check my bag when ordering mobile because they tend to get stuff incorrect. The quality is inconsistent but I do understand they are constantly busy. I love chipotle though so I continue to come back!
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Knoxville UT Campus offer?
Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads, all made with responsibly sourced and wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at Knoxville UT Campus?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Knoxville UT Campus offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can customers order online from Chipotle Mexican Grill at Knoxville UT Campus?
Customers can order online through the Chipotle app available on the App Store or via the website at https://order.chipotle.com/.
Is Chipotle Mexican Grill at Knoxville UT Campus wheelchair accessible and welcoming to all customers?
Yes, the location welcomes LGBTQ customers and offers takeout services, emphasizing inclusivity and accessibility.
How can customers contact Chipotle Mexican Grill at Knoxville UT Campus for inquiries or feedback?
You can reach them by phone at +1 865-525-0585 or email at tn.1559.UTKnoxville@chipotle.com.
What nearby places can customers visit before or after dining at Chipotle Mexican Grill at Knoxville UT Campus?
Customers can visit nearby places such as the Fort Sanders Yacht Club bar, the Coffee Underground cafe, and the Brenz Pizza Co. restaurant for additional dining and social experiences.
Are there any nearby bookstores customers can check out near Chipotle Mexican Grill?
Yes, nearby bookstores include Beat the Bookstore and Rocky Top East, which are great spots to explore academic and print media selections.
Can customers find other food options near Chipotle Mexican Grill at Knoxville UT Campus?
Yes, nearby food options include Jersey Mike's sandwich shop, Panda Express for Asian cuisine, and Jody's on the Strip offering bakery and ice cream treats.
What nearby services can customers use when visiting Chipotle Mexican Grill at Knoxville UT Campus?
Nearby services include the CoinFlip Bitcoin ATM for currency exchange, Verizon and Cellular Sales for mobile phone needs, and Alshawi Notary for notary public services.