Chipotle Knoxville UT Campus is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues such as undercooked rice, small portion sizes, and missing ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and a messy dining area.
Pricing Concerns
Several customers felt that the prices were too high for the quality and portion sizes received.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting good experiences with specific staff members.
LB
Lisa Bredlow
4 days ago
4.0
Employees friendly, food hot and fresh.
JH
John Hearns
Jan 2, 2026
1.0
The food is definitely not worth the wait or price
JC
johnny chamberlain
Dec 22, 2025
5.0
Friendly employees clean restaurant and great food.
MS
melvina Suttles
Dec 15, 2025
3.0
Not as good as I thought it would be, for the price it should have been the best thing I ever ate, too expensive for sure, I have had better food at McDonald's.
JK
Jack Klepser
Dec 1, 2025
1.0
This is the second time this has happened, I’m never spending my money here again. Never any food in the bowl, the avacado is overripe, and the rice is dry. If you’re a student you might aswell eat at the dining hall.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Knoxville UT Campus offer?
Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads, all made with responsibly sourced and wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at Knoxville UT Campus?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Knoxville UT Campus offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can customers order online from Chipotle Mexican Grill at Knoxville UT Campus?
Customers can order online through the Chipotle app available on the App Store or via the website at https://order.chipotle.com/.
Is Chipotle Mexican Grill at Knoxville UT Campus wheelchair accessible and welcoming to all customers?
Yes, the location welcomes LGBTQ customers and offers takeout services, emphasizing inclusivity and accessibility.
How can customers contact Chipotle Mexican Grill at Knoxville UT Campus for inquiries or feedback?
You can reach them by phone at +1 865-525-0585 or email at tn.1559.UTKnoxville@chipotle.com.
What nearby places can customers visit before or after dining at Chipotle Mexican Grill at Knoxville UT Campus?
Customers can visit nearby places such as the Fort Sanders Yacht Club bar, the Coffee Underground cafe, and the Brenz Pizza Co. restaurant for additional dining and social experiences.
Are there any nearby bookstores customers can check out near Chipotle Mexican Grill?
Yes, nearby bookstores include Beat the Bookstore and Rocky Top East, which are great spots to explore academic and print media selections.
Can customers find other food options near Chipotle Mexican Grill at Knoxville UT Campus?
Yes, nearby food options include Jersey Mike's sandwich shop, Panda Express for Asian cuisine, and Jody's on the Strip offering bakery and ice cream treats.
What nearby services can customers use when visiting Chipotle Mexican Grill at Knoxville UT Campus?
Nearby services include the CoinFlip Bitcoin ATM for currency exchange, Verizon and Cellular Sales for mobile phone needs, and Alshawi Notary for notary public services.