Business Details
About
Mexican Restaurant
Chipotle Fountain City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
1,217 reviews
5 stars
507
4 stars
211
3 stars
97
2 stars
106
1 star
296
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported that the restaurant was dirty, with food on the floor and tables, and unsanitary conditions in the kitchen and bathrooms.
Service Quality
Many reviews highlighted poor service, including rude staff, slow service, and incorrect orders, leading to customer frustration.
Food Quality
Customers frequently mentioned issues with food quality, including undercooked rice, stale chips, and unappetizing guacamole.
Pricing Concerns
Several customers felt that the prices were too high for the portion sizes and quality of food received.
- RBRicky Brewster1 day ago5.0Love this restaurant it’s always been clean and the food is fresh and the quality top notch.
- ADAlbert DismoreDec 30, 20253.0Way too expensive!! $22 and some change for a burrito. Chips and a drink and the bag of chips was only a third full! I won't from eat there again.Cause it's too expensive. Because it's a shame I like the food.
- CScharles satterwhiteDec 26, 20251.0Rotten guac. Which I have advised about before. Different policy regarding tacos then most Chipotle. Would love contact from a manager. Also don't bother with the link from Chipotle you never respond. Despite my repeated attempts. Left phone number for manager
- JHJosh HaleDec 19, 20252.0The food is great but listening to the crew behind the counter complaining, and arguing that they have to work and yelling at the top of there lungs is a little ridiculous especially when your trying to enjoy your meal. It felt like I was sitting in a Jerry Springer show.
- PWParis WatsonDec 18, 20251.0Nastiest Chipotle in Knoxville someone needs to step in and intervene immediately. I came in tonight to get myself, my husband, and son some bowls when we walked in the place was nasty you can tell no one tries to clean up. But the kicker was as I was ordering my bowl clear as day sitting on top of the queso as the girl is making the bowl there is a hair the girl seen it as well making my bowl and pulled the queso I see a guy come out with his hair everywhere with glasses on and I swear he was going to scoop the hair area out and put it back until they seen I was looking. I had already paid for my food but really wanted to tell them they can have ALL OF IT BACK. they need new management, a new crew, new EVERYTHING it’s disgusting.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Fountain City serve?
Chipotle Mexican Grill in Fountain City offers customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 4829 N Broadway St?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Fountain City offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
How can I place an online order for Chipotle Mexican Grill in Fountain City?
You can order online via their website at https://order.chipotle.com/ or through their Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill in Fountain City located?
It is located at 4829 N Broadway St, Knox, Knoxville, TN 37918, USA.
What are Chipotle’s principles when it comes to food quality?
Chipotle prioritizes serving responsibly sourced, real food made with only 53 real ingredients, free from artificial colors, flavors, or preservatives, supporting humane and sustainable farming practices.
Does this Chipotle location accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services along with online orders and gift cards.
Which nearby businesses might be useful if you visit Chipotle in Fountain City?
Nearby businesses such as the AT&T Store and Digital Disasters Cellular Repair Plus can assist with mobile phone needs, while EyeCare Optical offers vision services, making it convenient to handle errands before or after your meal.
What food options are available near Chipotle Fountain City?
Nearby restaurants include Panda Express for Chinese cuisine, Long John Silver's for seafood, and Subway for sandwiches, providing diverse dining choices around Chipotle.
Are there nearby attractions or places to visit after dining at Chipotle Fountain City?
You can visit Fort Adair, a local historical landmark, to explore some history after your meal at Chipotle.