Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.6
180 reviews
5 stars
82
4 stars
36
3 stars
11
2 stars
15
1 star
36
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising freshness and taste, while others noted blandness and reduced portion sizes.
Service Issues
Numerous complaints about rude and unprofessional staff, slow service, and incorrect orders.
Cleanliness Concerns
Reports of unsanitary conditions, including sightings of roaches and dirty counters.
Pricing
Customers expressed that prices are high relative to portion sizes and quality, with some feeling the value is lacking.
- RBRon BuzzeoDec 24, 20252.0Very disappointed. They have significantly reduced the meat in their sandwich's. And the taste was off from normal. Haven’t eaten there in over a year. And it has really gone down. Fries were good.
- EMEddy MarcioulaDec 16, 20255.0My go to every Sunday !!!
- LWLaToya WatsonDec 10, 20254.0Food is good Prices are ehh
- SCsk chou777Nov 28, 20255.0Yummy 🍊
- LCLeslie CooperNov 12, 20255.0Fast and convenient..And rarely Ever mess up an order..They are Excellent
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at West Town Mall?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Is delivery available at Charleys Cheesesteaks?
No, delivery service is not available at this location.
Does Charleys Cheesesteaks offer drive-through or pickup services?
No, both drive-through and pickup services are not offered at this location.
What payment methods are accepted at Charleys Cheesesteaks?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
It is located at 7600 Kingston Pike, #1336, Knoxville, TN 37919, inside West Town Mall.
Can you order Charleys Cheesesteaks online?
Yes, you can view the menu and place orders online through their website at https://order.charleys.com/menu/west-town-mall/
What nearby stores can I visit for phone or electronics needs before or after enjoying Charleys Cheesesteaks?
Wireless Trendz and Phone Garage are nearby mobile phone stores where you can shop for electronics.
Are there any beauty or spa services close to Charleys Cheesesteaks?
Yes, MedAesthetics, Platinum Glow Esthetics, Modern Bella Aesthetics, Beauty Mark Hair Studio, and Haven Luxe Hair are nearby beauty and spa options.
What are some nearby dining options around West Town Mall besides Charleys Cheesesteaks?
Nearby restaurants include Loco Burro, Drake's (a pub and sushi spot), Starbucks, Cinnabon, and Auntie Anne's.
Is there convenient ATM access near Charleys Cheesesteaks?
Yes, CoinFlip Bitcoin ATM and Coin Cloud Bitcoin ATM are available nearby for financial and currency exchange services.