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CAVA

4.8
(812 reviews)

Business Details

(865) 288-9905
http://cava.com/

About

Mediterranean RestaurantCAVA
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.

Location

CAVA
11378 Parkside Drive, Knoxville, TN
37934, United States

Hours

Reviews

4.8
812 reviews
5 stars
721
4 stars
39
3 stars
17
2 stars
13
1 star
22

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the freshness and flavor of the food, with many highlighting specific dishes like the harissa chicken and various bowls.

Service Experience

While many reviews noted friendly and helpful staff, there were also complaints about disorganization and slow service during busy times.

Portion Sizes

Several customers expressed disappointment with the portion sizes, feeling they were smaller than expected for the price.

Cleanliness

Some reviews mentioned issues with cleanliness, particularly regarding sticky tables and overflowing trash.
  • JM
    Jenn Metzger
    2 days ago
    2.0
    I normally love Cava but this location could use some revamping. First, portion sizes are significantly smaller than other locations. We got a chicken kids meal and a spicy lamb and sweet potato bowl. The kids meal had more meat than the bowl. The came with TWO small meatballs. We even asked 2 staff members if that was correct, and they both just shrugged. Typically a meatball serving is four, btw. They also had more than enough employees working with several standing around chatting, but the tables were sticky, trash overflowing, napkins out of stock. They seem to have gone severely downhill and definitely not worth the price anymore.
  • MB
    Morgan Beddow
    Feb 19, 2026
    5.0
    Always nice staff and great food. The man at the counter today was friendly and quick!
  • NM
    Nicole Marrero
    Feb 18, 2026
    5.0
    Tyson gave me a really great experience when I was overwhelmed with options as a first timer! Nice stop on my way home!
  • RB
    RICHARD BLUME
    Feb 14, 2026
    1.0
    Did online order last night, pick up time of 7:30 pm. Signed up with my email and text alerts; only received email for proof of order and nothing to notify order was ready by either email or texts. Ordered a bowl and had very little greens in bowl and the spicy lamb meatballs are hideous (they taste like what a cow pasture smells like and I like just about anything). I also ordered two sides, the tzatziki and side of roasted eggplant, both sides are tiny little condiment cups which is not how they are depicted in the picture; they also come with chips which I selected that I wanted. The bowl also comes with pita chips which I selected I wanted. I walked into restaurant about 10 minute before my order was said to be ready and like I said before they give you absolutely no notification that you order is ready. I have never been in there before and there were no signs where to pick up online orders. There were several people picking up that were very confused as to where to go for their order. So I stood in the line and it is a build your own meal type place like subway so the long line takes even longer to advance through. I could see bags of orders along the back counter and after over 30 minutes my bag was still at counter and the lady told me to go over to the cashier and the cashier then acted like she could not help me with my online order and told me I would have to wait; another girl working the line stopped what she was doing, took off her serving gloves and retrieved my order and gave to me. I told the cashier I said I did not have any pita chips in my bag that I had ordered with my three items and she told me that they were not on the ticker and I would have to stand bask in line and she just shrugged her shoulders at me. Her position was the least hectic when she was basically just standing there. I told her that I hade already been in that line for 45 minutes and this was a pick up order they had been sitting on the counter the whole time I was in there and that my food was sitting out for that long; it was of no concern to her. Bad experience, expensive food for what you get; not tasty ; poor service !
  • BW
    BRANDON WEBB
    Feb 13, 2026
    5.0
    Hanna Montana was amazing!! I have a gluten allergy and she took it very seriously while still being able to make me laugh and smile! She’s great! The foods great! Great place!

Frequently Asked Questions About CAVA

What type of cuisine does CAVA serve?

CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens and grains bowls, salads, and pitas.

Where is the CAVA restaurant located in Knoxville?

CAVA is located at 11378 Parkside Drive, Ste: 2510, Knoxville, TN 37934, USA.

Brand Certified Facts from CAVA

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Certified February 22, 2026Yext Knowledge Graph
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