Buffalo Wild Wings

3.7
1689 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
11431 Parkside Drive, Knoxville, TN
37934, United States

Hours

Reviews

3.7
1,689 reviews
5 stars
759
4 stars
348
3 stars
188
2 stars
108
1 star
286

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for seating and food, as well as poor service from staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.

Management Concerns

Several customers expressed dissatisfaction with management's handling of service and operational issues, indicating a lack of organization.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed the food when it was prepared correctly.

Atmosphere

The restaurant's atmosphere was noted as lively and suitable for sports viewing, though some mentioned unpleasant odors.
  • NW
    Nicki Watson
    2 days ago
    1.0
    I hate to be that person, but the service was just awful. Extremely slow and inattentive, restaurant wasn’t even busy- at all. Sat so long without even a menu, that when we did get our menu, we ordered our food to-go. Which then took an extremely long time to arrive.
  • DJ
    Destiny Jenkins
    Nov 15, 2025
    1.0
    The hosts were outside smoking while the lobby was completely full. They watched everybody walk in and still sat outside right in the front. To host sitting out front, not doing anything on a Saturday night
  • LL
    Laura Lamela
    Nov 11, 2025
    1.0
    On Veterans Day 2025 gm loudly states “veterans are just a bunch of bums trying to get a free meal” being extremely disrespectful and ignoring customers
  • HH
    Hello
    Nov 8, 2025
    3.0
    The service was excellent and the appetizers, although tiny, were good. Unfortunately the burgers were terrible, dry and tasteless and the fries were so salty as to be uneatable.
  • ZO
    Zac Orr
    Oct 18, 2025
    1.0
    On one of the biggest game days of the year, this location decided to have 3 servers and 3 people in the kitchen. Kickoff for the TN vs. AL game was at 7:30pm. I placed a mobile order for pickup at 6:17pm and selected the pickup time of 6:40. I arrived at the restaurant to pickup my food at 6:45pm. I walked in to find a crowd of people waiting on mobile orders. The hostess was telling everyone that is was going to be a 45-minute to and hour wait because their kitchen was behind. I never got my food. An hour and 10 minutes later. They came out and said my food got stolen. Only solution they could give me was a refund. never been to this location and decided to give it a try today. I won’t be doing this again and coming back to this location. Be careful here. Poor planning and management by the upper staff.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Knoxville serve?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings on weekends?

Buffalo Wild Wings is open from 11:00 AM to 2:00 AM on Saturdays and Sundays.