Bojangles

4.1
908 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3801 Western Avenue, Knoxville, TN
37921, United States

Hours

Reviews

4.1
908 reviews
5 stars
470
4 stars
241
3 stars
90
2 stars
35
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff were mixed, with some praising friendly service while others reported rudeness and poor order accuracy.

Food Quality

Food quality was inconsistent; many customers enjoyed the chicken and biscuits, but there were complaints about cold food and incorrect orders.

Cleanliness

The restaurant was generally noted as clean, but there were isolated reports of unsanitary conditions.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Value for Money

Some customers felt that prices were high for the portion sizes and quality of food received.
  • MC
    Mark Collins
    2 days ago
    5.0
    2nd catering order and both times absolutely perfect. Ready on time, packaged to travel. The staff is very professional, helpful and the store is very clean.
  • BR
    Bradley Rayfield
    Jan 3, 2026
    5.0
    We ordered a larger order to feed 35 people for lunch today. Everything was ready when we arrived hot, boxed and labeled for us perfect! Great experience!
  • CE
    Christel Eldridge
    Dec 28, 2025
    5.0
    I just want to Comnend these Ladies. I come here All the Time, not just for the Food. But because these Ladies are ALWAYS so Nice & Friendly. Always Efficient & Food is Always Good! I genuinely Love the Staff! Good Job Ladies!
  • JH
    Jack Hatcher
    Dec 26, 2025
    1.0
    Went and ordered a 4 piece supreme. When I got home two of the straps were so rubbery it was inedible they also left out the biscuit. Not the first time they have forgotten a biscuit either. Worst bojangles in knoxville. I would choose any other one.
  • TS
    Timothy Spence
    Dec 17, 2025
    4.0
    The service was friendly, the store was clean, and my order was ready when promised. Parking was easy, with plenty of space available, though the lot could use a good sweep. Overall, a solid experience with just a minor area for improvement.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles on weekdays?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday, and extends to 11:00 PM on Friday and Saturday.