Bojangles

3.9
1090 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
5916 Middlebrook Pike, Knoxville, TN
37909, United States

Hours

Reviews

3.9
1,068 reviews
5 stars
491
4 stars
270
3 stars
149
2 stars
62
1 star
96

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with many customers experiencing cold, hard, or poorly prepared items.

Service Issues

Numerous complaints about rude or inattentive staff, slow service, and incorrect orders.

Positive Experiences

Some customers praised friendly staff and good food, highlighting specific positive interactions.

Cleanliness Concerns

Reports of unsanitary conditions in the restaurant and bathrooms, affecting overall customer experience.

AI Ordering System

Mixed feedback on the new AI ordering system, with some finding it slow and impersonal.
  • ST
    Syndie Tarene
    1 day ago
    5.0
    Love the 3 piece meal, 2 thighs and a leg!
  • JY
    James Yoakley
    Nov 11, 2025
    4.0
    The food was great. The service wasn’t. The guy at the drive thru was nice enough but it took 15 minutes to get there. Seems like a management issue. I mean the biscuits are worth the wait.
  • SF
    Shane Farmer
    Nov 4, 2025
    3.0
    Biscuits with high and hard nothing worse than a hard biscuit in the morning
  • AF
    Amy Forson
    Nov 1, 2025
    5.0
    Lovely people, great food for a reasonable price
  • MK
    Mary Kahrs
    Oct 31, 2025
    1.0
    Food cold employees rude

Frequently Asked Questions About Bojangles

What are Bojangles' hours for dining in?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Does Bojangles offer drive-through service and when is it available?

Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and extended hours until 11:00 PM on Friday and Saturday, with Sunday starting at 6:00 AM.