Bojangles

4.0
984 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2714 Chapman Highway, Knoxville, TN
37920, United States

Hours

Reviews

4.0
963 reviews
5 stars
512
4 stars
180
3 stars
115
2 stars
56
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor staff attitudes, leading to frustration.

Food Quality

Mixed reviews on food quality; while some praised the biscuits and chicken, others complained about stale or poorly prepared items.

Staff Performance

Staff performance varied significantly, with some customers highlighting friendly and professional service, while others noted rudeness and lack of attention.

Cleanliness

The cleanliness of the location received mixed feedback, with some noting improvements while others reported unsanitary conditions.
  • JM
    Jordan Miller
    2 days ago
    1.0
    Came here a hour before closing and they wouldn’t cook anything so they offered me what they had and I took it not knowing the fires was cold and horrible
  • MI
    Mikey Try’s It
    Jan 3, 2026
    5.0
    Chris served us and his attitude was top notch he was very positive and outgoing he made us laugh. While we were eating we heard him praising the bojangle team for working hard. I like him.
  • JG
    Jamaria Gary
    Dec 3, 2025
    1.0
    Place closes at 10pm i went at 6:30 not on a holiday and the inside was closed for literally no reason , they also took their hours off the door so no one can complain i’ve had this happen multiple times
  • JN
    julie neal
    Nov 30, 2025
    5.0
    Best biscuits in town
  • BK
    Betty K
    Oct 15, 2025
    1.0
    This is the second bad experience I’ve had with a Bojangles. There was a man standing in front of me, so I asked if he had ordered yet. He said no — he’d been waiting for quite a while. We both stood there while one employee went back and forth helping with an Uber Eats pickup and completely ignored us. After waiting far too long with no acknowledgment, I gave up and left. I went across the street to Dunkin’ Donuts instead.

Frequently Asked Questions About Bojangles

What are the regular dine-in hours for Bojangles in Knoxville?

Bojangles is open for dine-in daily from 5:00 AM to 10:00 PM.

Does Bojangles offer drive-through service, and what are the hours?

Yes, Bojangles has a drive-through open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.