Bojangles

4.0
978 reviews
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Business Details

2714 Chapman Highway, Knoxville, TN
37920, United States
(865) 337-5609
https://locations.bojangles.com/tn/knoxville/2714-chapman-highway.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2714 Chapman Highway, Knoxville, TN
37920, United States

Hours

Reviews

4.0
957 reviews
5 stars
509
4 stars
177
3 stars
116
2 stars
57
1 star
98

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the biscuits and chicken, while others reported issues with overcooked or stale items.

Service Speed

Customers frequently noted long wait times and understaffing, leading to frustration during busy hours.

Customer Service

While some staff were praised for their friendliness and professionalism, others received complaints for rudeness and poor handling of orders.

Order Accuracy

Numerous complaints about incorrect orders and missing items, indicating a need for better order management.

Cleanliness

Reports of a dirty dining area and overflowing trash, suggesting a decline in cleanliness standards.
  • BB
    Brandi
    Oct 21, 2025
    2.0
    The biscuit was hard, the food didn't taste good.
  • BK
    Betty K
    Oct 15, 2025
    1.0
    This is the second bad experience I’ve had with a Bojangles. There was a man standing in front of me, so I asked if he had ordered yet. He said no — he’d been waiting for quite a while. We both stood there while one employee went back and forth helping with an Uber Eats pickup and completely ignored us. After waiting far too long with no acknowledgment, I gave up and left. I went across the street to Dunkin’ Donuts instead.
  • SS
    Shannon Stamper
    Oct 11, 2025
    5.0
    Bo rounds are life. Seriously, I love them, its a problem.
  • BR
    Brandi Robinson
    Oct 10, 2025
    3.0
    First time at Bojangles in YEARS. Definitely not how I remember it. The chicken is obviously processed now and reminds me of a Tyson chicken strip.. not now it used to be. Fries and biscuit were good. Chicken was mediocre.
  • HJ
    Hubert Hall Jr
    Sep 27, 2025
    2.0
    10 people deep in line. Took me 35 mins to order. People just dont want to work. No one tried to help the girl running the front register to get her through the lunch rush. Management was not even visible. Whoever is in charge there should be fired. I hope they can recover so they dont loose jobs. I won't be back
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Frequently Asked Questions About Bojangles

What are the regular dine-in hours for Bojangles in Knoxville?

Bojangles is open for dine-in daily from 5:00 AM to 10:00 PM.

Does Bojangles offer drive-through service, and what are the hours?

Yes, Bojangles has a drive-through open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.