Bojangles

3.9
532 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
9101 Kingston Pike, Knoxville, TN
37923, United States

Hours

Reviews

3.9
532 reviews
5 stars
264
4 stars
119
3 stars
43
2 stars
32
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praised friendly service while others reported rudeness and poor attitudes.

Food Quality

Many customers complained about cold, old, or poorly prepared food, with several noting that their orders were incorrect.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, raising concerns about the restaurant's overall cleanliness.

Wait Times

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exacerbated by staff shortages.
  • LK
    Lisa Kirkland
    Dec 23, 2025
    2.0
    Staff extremely RUDE!
  • DR
    Dawn “Kitten” Russell
    Dec 13, 2025
    5.0
    Had to wait due to large orders, but the manager Tank did an amazing job handling the immense amount of large orders and still getting hot, delicious food out! I've worked this kind of chaos before, and he did amazing. Food was hot and delicious despite the wait! 10/10 will be coming back!
  • ES
    Emporer Shawnlligent
    Dec 8, 2025
    4.0
    Food was fresh and hot and workers were very polite and professional with quick service. I would've given 5 but they were out of one of my items. Which really isn't that big of a deal it happens. Still couldn't give them a perfect score. Regardless I will be back.
  • PG
    Peyton Givens
    Dec 5, 2025
    5.0
    Folks here are so polite! They had a huge order made in less than 5 minutes! I cater breakfasts every morning for work and this is one of my go to spots! Because they just get it done!!
  • NT
    Newt T
    Nov 30, 2025
    1.0
    Didn't expect BoTime to be my first chat bot drive thru...

Frequently Asked Questions About Bojangles

What kinds of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.

What are the dine-in hours for Bojangles?

Bojangles is open for dine-in every day from 5:00 AM to 10:00 PM.