Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.9
523 reviews
5 stars
260
4 stars
116
3 stars
43
2 stars
31
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, others reported rude and dismissive behavior, leading to mixed experiences.
Food Quality
Many reviews highlighted issues with food quality, including cold, dry, or improperly cooked items, with some customers expressing disappointment in the freshness.
Cleanliness
Several customers noted that the restaurant was clean, but others mentioned dirty tables and unsanitary conditions, indicating inconsistency in maintenance.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, suggesting a significant issue with order accuracy at this location.
Service Speed
Customers frequently mentioned slow service, particularly during peak hours, with some expressing frustration over long wait times.
- TTTimothy Tears4 days ago1.0Their Drive-Thru has a stupid automated response system that asks you if want x, y, z after EVERY item you order, its beyond obnoxious and I'll never go there again because of it.
- HFHal FlyntNov 9, 20254.0Best biscuits available. I like them plain, with sausage, country ham, steak or whatever.
- IWIsaiah WNov 5, 20251.0Horribly rude, don't waste your time or money here.
- KWKerry WhiteOct 28, 20255.0Food and service was amazing. I thought the cashier was a little frustrated in the drive thru cause I asked for hot sauce and honey. He only gave me hot sauce so I went inside to order bo rounds and get honey and more hot sauce and he was actually friendly and apologize for coming off irritated. I ordered the 8 piece meal for $20 after 5 p.m.
- TBTimothy BakerOct 26, 20254.0Food was good and hot. Service was slow since we were only people in dining room. Tables were dirty and the restaurant looks old inside.
Frequently Asked Questions About Bojangles
What kinds of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.
What are the dine-in hours for Bojangles?
Bojangles is open for dine-in every day from 5:00 AM to 10:00 PM.
What are the drive-through hours at Bojangles?
The Bojangles drive-through is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.
Where is Bojangles located?
Bojangles is located at 9101 Kingston Pike, Knoxville, TN 37923, USA.
Can I order Bojangles food using a mobile app?
Yes, you can order through the Bojangles app available on both the Apple App Store and Google Play Store.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services for various events and gatherings.
Is there free Wi-Fi available at Bojangles?
Yes, Bojangles provides free Wi-Fi for customers.
What nearby places can I visit before or after dining at Bojangles?
Nearby places of interest include Main Event Entertainment for bowling and arcade fun, Cedar Springs Presbyterian Church, and multiple pharmacies like Mac's Pharmacy at South Peters and CVS Pharmacy.
Are there convenient places around Bojangles for additional errands?
Yes, close to Bojangles you can find UPS Access Point for shipping needs, several gas stations like Exxon and E-Z Stop Food Mart, clothing stores like Duluth Trading Company, and various hair salons such as Salon LaRoy and SportsClips.
How can nearby entertainment venues complement my visit to Bojangles?
After enjoying a meal at Bojangles, you can visit Main Event Entertainment nearby for bowling, arcade games, and other activities, making it a perfect spot for family fun.