Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.3
379 reviews
5 stars
147
4 stars
62
3 stars
38
2 stars
33
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are friendly and helpful, while others are reported to be rude and unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in the drive-thru.
Wait Times
Long wait times reported consistently, both in the drive-thru and inside the restaurant, often due to being short-staffed.
Food Quality
Food quality is inconsistent; while some customers enjoy the food, others report receiving old or improperly cooked items.
Cleanliness
Generally positive feedback on cleanliness, with some customers noting the restaurant is well-maintained.
- BLBradley LettermanNov 11, 20251.0Sold out of biscuits at 10 AM.. how was I even possible? Pulled up to the drive-through and that’s how you greeted. Just letting you know, we’re sold out of biscuits What else am I supposed to order a chicken biscuit with no biscuit?
- SSSn2chiNov 8, 20251.0Ordered my food after a 10 min wait. Was then told 10 min for Mac and cheese. I didn't want to wait so, switched to mashed potatoes. After another wait was told it would be 20 min for the dirty rice I had ordered. I then asked for a refund. Was told no one was able to do that and I would have to wait 1/2 an hour for my refund. When I expressed my anger at this I was told too bed, leave or we're calling the cops! I then called the Sheriff so I could report theft of service. The refund was finally given, the next day! No apologies, not from anyone, including the store manager. I will never stop here again.
- MLMichelle LangfordNov 6, 20255.0I came in to pick up chicken for a family gathering. 32 pieces and biscuits. Dave and the staff were so attentive and kind. It takes a bit for that amount because they make it fresh. I was grateful for the fast service. Thank you Dave!
- JFJustin FarmerOct 28, 20251.0Had the absolute worst customer service experience ever this morning. Me , my dad and a guy that works with us went in for breakfast we planned on sitting down to eat. We got to the counter and waited for about 5 min. until a woman named Carrie said we would be better off going through the drive thru because she had to make the drive thru a priority and refused to take our order even though the drive thru is automated. We waited for over an hour for someone to just take our order. Finally a guy walked in to start his shift and took our order and he was very nice and helpful. But this Carrie lady was awful this location will never have our service again.
- HNHalie NortonOct 26, 20251.0I went through the drive through and ordered my breakfast, they handed me a bag with the biscuit and gravy turned straight up, so the Biscuit and gravy that comes in a flat styrofoam tray, not sealed, leaks all over my napkins, potatoes, fries, ketchup packets and has drenched the bottom of the bag where the items are beginning to fall out, and the man at the window just looks at it and hands us some napkins. What the actual heck is that?! Does offer to fix it, doesn’t say hey they crammed too much in this bag, just hands us napkins and shuts the window. So thanks?
Frequently Asked Questions About Bojangles
What type of food does Bojangles in Knoxville serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the operating hours of Bojangles at 6819 Maynardville Pike?
Bojangles is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers takeout, delivery, and catering services for your convenience.
Can I pay with credit cards at Bojangles?
Yes, Bojangles accepts payment by cash, Mastercard, Visa, and traveler's checks.
Is Bojangles family-friendly and do they have a children's menu?
Yes, Bojangles welcomes families and offers a children's menu.
Does Bojangles have a drive-through at the Knoxville location?
Yes, the Knoxville Bojangles location features a drive-through for quick and convenient service.
Where can I find the Bojangles app to order food online?
You can download the Bojangles app from the Apple App Store or Google Play Store to order your favorites with just a tap.
What nearby places can I visit around Bojangles for shopping or banking?
Near Bojangles, you can visit Halls Crossing shopping center for shopping, and banks such as Knox County Teachers FCU, First Horizon Bank, and First Tennessee Bank for your financial needs.
Are there other fast food options near Bojangles on Maynardville Pike?
Yes, nearby fast food options include Taco Bell, Burger King, Krystal, Jimmy John's, and Captain D's seafood restaurant.
Can I combine a visit to Bojangles with some automotive services nearby?
Yes, if you need automotive care, Firestone Complete Auto Care and Synergy Auto Wash are located near Bojangles for tire services, repairs, and car washes.