Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported long wait times at both the drive-thru and inside the restaurant, often exceeding 30 minutes.
Staff Attitude
Several reviews highlighted poor customer service, with staff displaying unprofessional behavior and a lack of urgency.
Food Quality
While some customers praised the food, many reported receiving old or improperly prepared items, leading to dissatisfaction.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and substitutions without consent.
Cleanliness and Environment
Some reviews noted that the restaurant was clean and well-maintained, contributing positively to the dining experience.
JC
Jessica Campbell
Jan 4, 2026
1.0
Literally EVERY time I come to the drive thru it takes 20-30+minutes. Of just waiting. I got here at 1:32. I’m still sitting here at 1:55 and haven’t even got to the window to pay. I wish I could say it’s a one time thing but it’s every single time. Idk what’s going on at this location.
MM
Montanna McCaslin
Dec 23, 2025
1.0
They dont ever have chicken made! Wait 20 mins everytime.
JJ
Jonathan Jones Jones
Dec 22, 2025
1.0
Definitely need more people takes too damn long for the drive-thru
KK
Katelyn
Dec 15, 2025
2.0
The past 2 times I have gone to get breakfast at the drive thru, the line was wrapped around the building and it took 30+ minutes to get through the line. The food is always good, but the wait time is INSANE. There is zero sense of urgency at this location it seems.
MP
Michael Poole
Dec 12, 2025
1.0
As a veteran that frequents this establishment I’m appalled at your service. I went inside today to place an order because the drive thru was a little lengthy. As I walked in towards the front I watched the lady up front walk away and remain gone for ten minutes while I and two others behind me were left waiting just to place our order. I walked out without being able to even place the order and reluctantly I WILL NOT BE GOING BACK!
What type of food does Bojangles in Knoxville serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the operating hours of Bojangles at 6819 Maynardville Pike?
Bojangles is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers takeout, delivery, and catering services for your convenience.
Can I pay with credit cards at Bojangles?
Yes, Bojangles accepts payment by cash, Mastercard, Visa, and traveler's checks.
Is Bojangles family-friendly and do they have a children's menu?
Yes, Bojangles welcomes families and offers a children's menu.
Does Bojangles have a drive-through at the Knoxville location?
Yes, the Knoxville Bojangles location features a drive-through for quick and convenient service.
Where can I find the Bojangles app to order food online?
You can download the Bojangles app from the Apple App Store or Google Play Store to order your favorites with just a tap.
What nearby places can I visit around Bojangles for shopping or banking?
Near Bojangles, you can visit Halls Crossing shopping center for shopping, and banks such as Knox County Teachers FCU, First Horizon Bank, and First Tennessee Bank for your financial needs.
Are there other fast food options near Bojangles on Maynardville Pike?
Yes, nearby fast food options include Taco Bell, Burger King, Krystal, Jimmy John's, and Captain D's seafood restaurant.
Can I combine a visit to Bojangles with some automotive services nearby?
Yes, if you need automotive care, Firestone Complete Auto Care and Synergy Auto Wash are located near Bojangles for tire services, repairs, and car washes.