Bojangles

3.3
391 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
6819 Maynardville Pike, Knoxville, TN
37918, United States

Hours

Reviews

3.3
391 reviews
5 stars
150
4 stars
61
3 stars
39
2 stars
35
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and inside the restaurant, often exceeding 30 minutes.

Staff Attitude

Several reviews highlighted poor customer service, with staff displaying unprofessional behavior and a lack of urgency.

Food Quality

While some customers praised the food, many reported receiving old or improperly prepared items, leading to dissatisfaction.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and substitutions without consent.

Cleanliness and Environment

Some reviews noted that the restaurant was clean and well-maintained, contributing positively to the dining experience.
  • JC
    Jessica Campbell
    Jan 4, 2026
    1.0
    Literally EVERY time I come to the drive thru it takes 20-30+minutes. Of just waiting. I got here at 1:32. I’m still sitting here at 1:55 and haven’t even got to the window to pay. I wish I could say it’s a one time thing but it’s every single time. Idk what’s going on at this location.
  • MM
    Montanna McCaslin
    Dec 23, 2025
    1.0
    They dont ever have chicken made! Wait 20 mins everytime.
  • JJ
    Jonathan Jones Jones
    Dec 22, 2025
    1.0
    Definitely need more people takes too damn long for the drive-thru
  • KK
    Katelyn
    Dec 15, 2025
    2.0
    The past 2 times I have gone to get breakfast at the drive thru, the line was wrapped around the building and it took 30+ minutes to get through the line. The food is always good, but the wait time is INSANE. There is zero sense of urgency at this location it seems.
  • MP
    Michael Poole
    Dec 12, 2025
    1.0
    As a veteran that frequents this establishment I’m appalled at your service. I went inside today to place an order because the drive thru was a little lengthy. As I walked in towards the front I watched the lady up front walk away and remain gone for ten minutes while I and two others behind me were left waiting just to place our order. I walked out without being able to even place the order and reluctantly I WILL NOT BE GOING BACK!

Frequently Asked Questions About Bojangles

What type of food does Bojangles in Knoxville serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the operating hours of Bojangles at 6819 Maynardville Pike?

Bojangles is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.