Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.8
1,464 reviews
5 stars
691
4 stars
322
3 stars
183
2 stars
75
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Several customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Cleanliness
Multiple reviews mentioned cleanliness issues in the dining area and restrooms.
Staffing Issues
Many customers noted that the location is often understaffed, leading to slow service and mistakes in orders.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and good service.
- MPmarquis patterson1 day ago5.0I have to give a huge shoutout to Zoe at the Bojangles on Lovell Road! Every time I come in, she’s the brightest part of my visit. She’s friendly, professional, and has this amazing way of making you feel genuinely welcomed. You can tell she takes pride in what she does—my order is always right, always fresh, and always handed to me with a smile. Customer service like hers is rare these days, and Zoe truly goes above and beyond. Bojangles is lucky to have her, and I’ll keep coming back just because of the awesome experience she creates. If you stop by, hope you get the chance to be helped by her—you won’t be disappointed!
- DMDavid Moore4 days ago5.0Bo is the best! There is no better breakfast biscuit. Try the Cajun chicken egg cheese with a spoonful of gravy. Delicious!
- RMRy Morales4 days ago1.0This Bojangles uses AI for drive-thru ordering instead of an actual person. If Bojangles isn’t even willing to pay an actual human being for this job I will not be providing them business going forward.
- KMKelly Munsey6 days ago1.0Don't go in the looking for unsweetened tea and expect it. After you pay and realize it's sweet tea and they don't have want you want you don't get refund. Bypass at all costs...
- AYAngelo YoungNov 14, 20251.0I never stop and get breakfast and decide to this morning and this what I get. Wait 10 min in drive thru. Just to get a whole hair in my food. Luckily saw when I opened. And then they don’t answer the phone. Smh
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the operating hours for Bojangles at 505 Lovell Road, Knoxville?
Bojangles is open Monday through Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.
Does Bojangles offer dine-in and takeout services?
Yes, Bojangles provides dine-in, takeout, delivery, and also has a drive-through for customer convenience.
Is catering available at Bojangles?
Yes, Bojangles offers catering services for events and gatherings.
What payment methods are accepted at this Bojangles location?
Payment options include cash, MasterCard, Visa, and traveler's checks.
Does Bojangles have a mobile app for ordering food?
Yes, you can order through the Bojangles app available on both iOS and Android devices.
Is there free Wi-Fi available at Bojangles?
Yes, Bojangles offers free Wi-Fi to its customers.
Are families welcome at Bojangles?
Yes, Bojangles welcomes families and offers a children's menu.
What nearby dining options are available near Bojangles on Lovell Road?
Nearby dining options include Waffle House, known for breakfast and brunch, and Subway, a fast food sandwich shop—great alternatives or additions to your visit to Bojangles.
Are there any nearby hotels if I want to stay close to Bojangles?
Yes, nearby hotels include Econo Lodge and Best Western, convenient for travelers visiting the area around 505 Lovell Road in Knoxville.
What local services or stores can I visit near Bojangles?
Near Bojangles, you can find services like All My Sons Moving & Storage for moving needs, Shell gas station for fuel and convenience, and Bath & Body Works for beauty products.