Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.8
1,470 reviews
5 stars
693
4 stars
324
3 stars
183
2 stars
75
1 star
195
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for friendliness while others are criticized for rudeness and inattentiveness.
Food Quality
Inconsistent food quality reported; some customers enjoyed fresh and tasty meals, while others received cold or improperly prepared food.
Wait Times
Long wait times noted in both drive-thru and dining areas, with several customers expressing frustration over delays.
Cleanliness
Concerns raised about cleanliness in the dining area and restrooms, with some customers reporting unsanitary conditions.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
- JWJason Wichlacz5 days ago5.0Liked it
- DSDarrell ScarbroughJan 1, 20261.0I used to come here all the time I had lunch here today how are you gonna be out of mashed potatoes and out of stuff at 12:30 don’t understand this location anymore I think it’s time for someone to take over this location or build a new chicken place here I love bojangles but I will not be back
- GPGina PhillipsDec 16, 20255.0I almost be there 5days per week and always meet my request and the crews are very friendly!🤗 Thank you for your service!!!🙌 🎊Merry Christma~🎄
- JMJenn M.Dec 11, 20251.0They've started using AI at the speaker. $12 for a chicken biscuit, hash browns, and a drink. You wait in line for a long time. Getting told the chicken was cooking, then being handed a cold, dry chicken biscuit. I ask for cheese and they forget it every single time, but they surely don't forget to charge me for it! I hadn't been here in a long time, and hoped it had gotten better. Nope.
- MPmarquis pattersonNov 23, 20255.0I have to give a huge shoutout to Zoe at the Bojangles on Lovell Road! Every time I come in, she’s the brightest part of my visit. She’s friendly, professional, and has this amazing way of making you feel genuinely welcomed. You can tell she takes pride in what she does—my order is always right, always fresh, and always handed to me with a smile. Customer service like hers is rare these days, and Zoe truly goes above and beyond. Bojangles is lucky to have her, and I’ll keep coming back just because of the awesome experience she creates. If you stop by, hope you get the chance to be helped by her—you won’t be disappointed!
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the operating hours for Bojangles at 505 Lovell Road, Knoxville?
Bojangles is open Monday through Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.
Does Bojangles offer dine-in and takeout services?
Yes, Bojangles provides dine-in, takeout, delivery, and also has a drive-through for customer convenience.
Is catering available at Bojangles?
Yes, Bojangles offers catering services for events and gatherings.
What payment methods are accepted at this Bojangles location?
Payment options include cash, MasterCard, Visa, and traveler's checks.
Does Bojangles have a mobile app for ordering food?
Yes, you can order through the Bojangles app available on both iOS and Android devices.
Is there free Wi-Fi available at Bojangles?
Yes, Bojangles offers free Wi-Fi to its customers.
Are families welcome at Bojangles?
Yes, Bojangles welcomes families and offers a children's menu.
What nearby dining options are available near Bojangles on Lovell Road?
Nearby dining options include Waffle House, known for breakfast and brunch, and Subway, a fast food sandwich shop—great alternatives or additions to your visit to Bojangles.
Are there any nearby hotels if I want to stay close to Bojangles?
Yes, nearby hotels include Econo Lodge and Best Western, convenient for travelers visiting the area around 505 Lovell Road in Knoxville.
What local services or stores can I visit near Bojangles?
Near Bojangles, you can find services like All My Sons Moving & Storage for moving needs, Shell gas station for fuel and convenience, and Bath & Body Works for beauty products.