Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.9
569 reviews
5 stars
278
4 stars
117
3 stars
70
2 stars
32
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and lack of acknowledgment.
Food Quality
Inconsistent food quality; several customers experienced undercooked or cold food, while others enjoyed fresh and hot meals.
Cleanliness
Reports of cleanliness varied; some noted a clean environment, while others mentioned dirty tables and a messy dining area.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders.
Speed of Service
Service speed is inconsistent, with some customers experiencing long wait times, especially during busy hours.
- AMAmanda MccolloughDec 22, 20252.0NO RECEIPT, I was told about an 9 piece i was only ordering biscuits and gravy, so when I paid extra for a side of rice now its gone from 12 to 20. I asked for my receipt, I guess she was out of paper. My order being just over 20. I just wanted what I paid for the biscuits for some reason not cut, gravy on one, two sides of a biscuit ans gravy. Now no receipt how do I fix this, no Toalk to bo needs a receipt, not one phone # works . The reply was so vapid a guess a bot does that. Time and money waisted $. Before I can get back my husband has to get home then im sure it won't be easy to find. Why was this put in the bag in tbe 1st place, and called 9 anything? I want a human to call this is not customer service.
- RMRJ MichaelsDec 22, 20255.0Best Bojangles in town. Staff took excellent care of a large order. Employees were kind and polite. 5 star service
- MHMatt HardyDec 20, 20252.0The human service is good. The one star service rating is for the AI they're using at the drive through. Stop trying to eliminate human interaction or human jobs.
- TWTyler WilsonDec 19, 20251.0I swear I'm done with this place I've tried three separate times and you just get undercooked food every single time this restaurant is too damn expensive to get undercooked food every time and then have the staff really not give a shit about it
- AHAnyliah HallNov 30, 20255.0The whole crew is amazing I could go everyday just for the customer services.
Frequently Asked Questions About Bojangles
What are the operating hours for Bojangles in Knoxville, TN?
Bojangles is open Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.
Where is the Bojangles restaurant located in Knoxville?
Bojangles is located at 7505 Oak Ridge Highway, Knoxville, TN 37931, USA.
What type of cuisine does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea, and classic Southern dishes for breakfast, lunch, and dinner.
Does Bojangles offer delivery and takeout services?
Yes, Bojangles offers both takeout and delivery services.
How can I place an order online for Bojangles?
You can place an order online through the Bojangles website or use their app available for iOS and Android devices.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Is there dining seating available at Bojangles?
Yes, Bojangles has seating available in their dining room which is open from 6 AM to 9 PM.
What nearby places can I visit around Bojangles?
Nearby places include Karns Volunteer Fire Department Station 1, Fast Pace Orthopedics urgent care, Karns Little League baseball field, and Karns Community Park.
Are there any nearby recreational facilities close to Bojangles?
Yes, nearby recreational spots include Karns Community Club Youth Center, Karns Lions Pool, and West Knox County Little League sports club.
Can customers combine a visit to Bojangles with shopping or other local services?
Yes, customers can visit nearby stores like Dollar General, Ingles Pharmacy, or use services such as Western Union and Coinme which are close to Bojangles.