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Bojangles

3.5
(147 reviews)

Business Details

(865) 364-1260

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Location

Bojangles
7107 Strawberry Plains Pike, Knoxville, TN
37914, United States

Hours

Reviews

3.5
147 reviews
5 stars
70
4 stars
20
3 stars
12
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Freshness

While some customers enjoyed fresh and hot food, others received overcooked or stale items.

Cleanliness

The restaurant's cleanliness was praised by some, but others reported unsanitary conditions, particularly in the bathrooms.

Drive-Thru Experience

The automated drive-thru system received mixed reviews, with many customers finding it slow and ineffective.
  • SS
    Shalako
    2 days ago
    1.0
    I tried Bojanles for the first time! I have been driving by it over and over on my drive home from work so I decided to finally give it a shot. Not sure how the menu inside looks but the drive one barely has anything to choose from. I went with 10 or 12 piece bo-bites. Like little chicken nugget chunks. I will never go there again the chicken wasn't even cooked all the way and the inside was nasty and I almost threw up when I had a one of these bites in my mouth! Cant explain the amount of disgusting that I tasted before I spit this thing out! Look at the picture tell me that looks good to eat huh?
  • LB
    Lisa Bredlow
    Feb 18, 2026
    5.0
    Best experience ever. This was my husband and I first time and the food was hot and fresh. Shelly went out of her way to make sure we had everything we needed. She checked on us twice. Brought us to go boxes after offering to box it up herself. Store was clean, and she fresh drinks on our way out.
  • TS
    Tim Smith
    Feb 5, 2026
    1.0
    Drive thru shouldn't have the same person taking money and then touching my food, money is very dirty... When I pay such a high price for 6 bo rounds I would like 6 not 5 and I'd like someone who hasn't been handling money to get my food and use utensils to do so, the guy at the window got my bo rounds with his fingers.. Also with such high prices you should be able to put my order in a bag, I was just handed my biscuit and gravy out the window and when I mentioned a bag he attempted to hand me a napkin,,,, Probably gonna go back to McDonald's
  • CW
    Chad Weaver
    Feb 3, 2026
    1.0
    I ordered and paid for a 9 piece Bo Bites combo with seasoned fries and extra BBQ sauce. After waiting 20 minutes, I received a 6 piece Bo Bites combo with Cole slaw, no fries, and no sauce whatsoever. I did not realize my order was incorrect until I got home, 15 minutes from the restaurant.
  • BM
    B M
    Jan 23, 2026
    5.0
    Best Bojangles I have ever had. The biscuit was soft and fluffy with a buttery crisp outside. The eggs were also soft and fluffy and tasted rich and delicious. The cheese had actual flavor complimenting the buttery biscuit and the savory eggs perfectly. The cheese flavor was very noticeable offering a creamy velvety texture. I usually don't like the hash rounds, but these were perfectly cooked to a crunchy crisp outside and a soft potato interior. Even the mountain dew tasted super fresh. The perfect crisp carbonated palate cleanser. I don't know that there was any way that meal could have been better. Best breakfast I have had in years. The staff were extremely upbeat and professional. They seemed happy to be there. Great team of people there. It's gonna be hard to NOT come back after that awesome experience.

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