Arby's

4.1
1411 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
408 Lovell Rd, Knoxville, TN
37934, United States

Hours

Reviews

4.1
1,411 reviews
5 stars
694
4 stars
372
3 stars
188
2 stars
53
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and poor service at the drive-thru.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items.

Cleanliness

While some customers noted cleanliness, others pointed out that the restaurant needed better upkeep.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items.

Mixed Experiences

Some customers had positive experiences with friendly service and good food, but these were overshadowed by negative feedback.
  • BS
    Becky Sledge
    Jan 5, 2026
    3.0
    It was ok, we ordered double beef and cheddar, but only got single 😭
  • JE
    Jaxson Eubanks
    Dec 22, 2025
    1.0
    Found a hair in my food
  • DC
    Don Chandler
    Dec 12, 2025
    2.0
    It must have only been one person on duty, I waited for 10 minutes for him to answer the drive up and then another five while I made a shake.
  • BW
    Bill Wagner
    Nov 22, 2025
    1.0
    Server was rude and siged repeatedly while I was ordering like my order at 1pm was a huge inconvenience for him. Waited and waited in line behind another vehicle ended up leaving after over 10 minutes and drove to the other Arby's 10 minutes away. Server was very friendly there.
  • AM
    A M
    Nov 17, 2025
    1.0
    Got the half pound Beef and cheddar and it was scrap meat short of a half pound and tasted like it had been marinated in ash tray. Garbage.