Arby's

4.1
1231 reviews
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Business Details

400 N Cedar Bluff Rd, Knoxville, TN
37923, United States
(865) 693-1445
http://www.arbys.com/locations/us/tn/knoxville/400-n-cedar-bluff-rd/store-989
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
400 N Cedar Bluff Rd, Knoxville, TN
37923, United States

Hours

Reviews

4.1
1,231 reviews
5 stars
616
4 stars
308
3 stars
160
2 stars
69
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, poorly prepared, or tasting bad, while others praised the freshness and taste.

Service Issues

Many reviews highlighted slow service, understaffing, and poor customer service experiences, including rude interactions and long wait times.

Cleanliness

Several customers noted the cleanliness of the restaurant, with positive remarks about the dining area and restrooms.

Positive Experiences

Despite some negative feedback, many customers expressed satisfaction with their overall experience, citing friendly staff and enjoyable meals.
  • TS
    Tyann Switzer
    Dec 9, 2025
    1.0
    Just ordered food from here at the drive-thru. Got home and they gave me the wrong order. I tried to call them but it says their phone number isn’t working. The food I was given didn’t taste good and was cold.
  • JR
    John Russell
    Nov 24, 2025
    5.0
    This place was actually open til the hour they said they would be, and food was Arby's as expected. Good stuff
  • JS
    James Simpson
    Nov 18, 2025
    2.0
    Staff was so so.. I went in to try new item, steak bits. Very 😞 bad.
  • RK
    Rodney K
    Oct 29, 2025
    2.0
    I got a beef and cheddar and it tasted terrible 10/26...I ve always loved them I really hope it was just bad meat and thay they aren't going to taste like that everywhere.
  • HT
    Hope Tippie
    Oct 17, 2025
    5.0
    We stopped in kind of late, but the service was quick and friendly, the dinning room was clean and the food was good.
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