Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Several reviews highlighted rude and unprofessional behavior from staff, particularly at the drive-thru, leading to negative experiences.
Food Quality
Food quality was inconsistent, with reports of cold or incorrect orders, but some customers praised the freshness and taste of certain items.
Wait Times
Customers frequently mentioned long wait times, especially during busy hours, impacting their overall experience.
Staff Performance
While some employees received praise for their hard work and friendliness, others were criticized for poor service and lack of efficiency.
JF
Judy Francis
3 days ago
5.0
Made my food fresh the evening I went the fries were amazing fresh out of the fryer but a nice quiet restaurant to go to .
NG
Nicholas Gabor
Dec 21, 2025
3.0
The food is very good no wait you can dine in or take it out people are good the roast beef is the best
SB
seth Broussard
Nov 23, 2025
1.0
Rude old white male, drive through operator. Rushed us through the order and after we finished said Jesus over the mic. Started our day trip to Gatlinburg off with a bad taste in our mouth.
S2
skh 2021
Nov 22, 2025
5.0
Had a great time
LD
Layni Duncan
Nov 9, 2025
1.0
I waited almost 10 minutes at the speaker to order my food and the person taking my order was rude. Then when I pulled around to the window, he slammed the window open and shut each time. Once I got home to eat my food, the sandwich was wrong despite the sticker on the wrap having the right order. Usually I wouldn’t leave a review, but after spending almost $15 to not even get the right food (considering that they were out of curly fries too), I’m pretty upset.