Service Speed
Many customers reported long wait times, especially in the drive-thru, with some experiencing delays of over 30 minutes.
Food Quality
While some customers enjoyed the food, there were multiple complaints about incorrect orders and food being served cold or poorly prepared.
Staff Attitude
Customer service experiences varied widely, with several reviews highlighting rude or unprofessional behavior from staff, particularly management.
Cleanliness Issues
Several customers noted unsanitary conditions in the bathrooms and overall cleanliness concerns in the restaurant.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food quality during certain visits.