Arby's

4.2
795 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5228 Clinton Hwy, Knoxville, TN
37912, United States

Hours

Reviews

4.2
795 reviews
5 stars
426
4 stars
207
3 stars
81
2 stars
22
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or improperly prepared items.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting clean dining areas while others reported unsanitary conditions.

Wait Times

Customers frequently mentioned long wait times, particularly in the drive-thru, affecting their overall experience.

Pricing

Several reviews indicated that customers found the prices to be high relative to the quality and portion sizes of the food.
  • LB
    Lisa Bredlow
    4 days ago
    5.0
    Staff super friendly, food hot and fresh. Great value on the special meat box.
  • KW
    Kentucky Wildcat_Guy
    Jan 4, 2026
    5.0
    I have been eating at this location for about three years now and I will say everything is consistent here! restaurant is always clean. The food is always hot and delicious! they don't serve you warmed over food here. Some of the workers have been here for a good while which is rare in fast food and you can really tell the difference and they definitely have their act together. Angie, Angel, and Natalie are always so good to me when I eat at this location! Its definitely my favorite Arby's in the Knoxville area.
  • KH
    Ken Haney
    Dec 19, 2025
    4.0
    Food was ok, employee was friendly, no paper towels in the bathroom.
  • JH
    Jeff Hight
    Nov 10, 2025
    5.0
    Service was friendly and we had to wait a little while but the food was fresh, hot and delicious! I'm so glad they be back the potato cakes, yum!
  • HF
    Hal Flynt
    Nov 3, 2025
    4.0
    I like the Arby's Classic. The other options are not really of interest to me.