Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.1
1,472 reviews
5 stars
749
4 stars
395
3 stars
198
2 stars
46
1 star
84
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others reported cold, overcooked, or poorly prepared items.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
The restaurant was noted for being clean by several customers, although some mentioned dirty bathrooms.
Order Accuracy
Numerous complaints about incorrect orders and issues with the drive-thru service.
Pricing
Customers expressed concerns about rising prices and perceived value for money.
- DCDonna CavinDec 20, 20252.0Food was old and cold not worth the money we paid for it. It was at 10pm so that might have something to do with it, but still for the price it should have been fresh.
- NBNicole BDec 19, 20255.0This is by far the nicest Arby's I have ever been to. The restaurant was spotless. The employees were wonderful and the food was delicious!!
- TWTena WallaceDec 10, 20251.0Haven eaten at the Arby's 7122 Strawberry Plains Pike off of exit 398 Knoxville TN before, we stopped there again today. We ordered a Classic, and a Beef & Cheddar Classic and fries. We were unable to eat the roast beef sandwiches. They both smelled bad, tasted bad, and the color of the beef was pale. Toward the center of my sandwich, there was a yellowish-green tint to the beef. We've had many Arby's sandwiches and this was the 1st time we just couldn't eat the food. We weren't given a receipt, so I don't have a transaction number. Sorely disappointed with Arby's today.
- CTCliff TrottNov 19, 20254.0Lots of roast beef on the sandwich, the way it should be. It was good.
- DRdave rainesOct 29, 20252.0The steak nuggets that I received were way overcooked. I used the drive through so I can't say much other than the service was good.