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Arby's

4.2
(719 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7000 Maynardville Pike, Knoxville, TN
37918, United States

Hours

Reviews

4.2
719 reviews
5 stars
377
4 stars
200
3 stars
72
2 stars
24
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, highlighting items like the roast beef and chicken sandwiches, but some reported issues with cold or improperly cooked food.

Service Issues

Multiple reviews mentioned poor service, particularly at the drive-thru, with complaints about rude staff and incorrect orders.

Cleanliness

While some customers noted clean dining areas, others reported dirty tables and unsanitary conditions.

Staff Friendliness

Many customers appreciated the friendly and professional demeanor of the staff, although there were instances of rudeness reported.

Order Accuracy

Several reviews indicated frequent issues with order accuracy, particularly in the drive-thru, leading to customer dissatisfaction.
  • ER
    Eddie Robbins
    Feb 6, 2026
    5.0
    Alot of good food quick and easy
  • YR
    yankabilly ron
    Dec 7, 2025
    5.0
    Good food with some old items back again! Jalapeño bites.
  • RS
    Robert Scott
    Dec 6, 2025
    1.0
    Horrible Drive thru .. my order was wrong .. then the African America young man acted all disrespectful cause I addressed the order being wrong .. never will I eat at Arby’s again .. this is 2025 .. not the 1950’s .. grow up Arby’s .. I will not recommend this Arby’s .. absolutely terrible service ..
  • CC
    Cindy Callaway
    Nov 2, 2025
    3.0
    Rude young man at the drive thru window
  • JM
    James Mize
    Nov 2, 2025
    5.0
    Convenient location

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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