Arby's

4.2
716 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7000 Maynardville Pike, Knoxville, TN
37918, United States

Hours

Reviews

4.2
716 reviews
5 stars
374
4 stars
200
3 stars
72
2 stars
24
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, noting it was often fresh and delicious, though there were complaints about cold or improperly cooked items.

Service Issues

Multiple reviews highlighted poor service experiences, particularly at the drive-thru, with reports of rude staff and incorrect orders.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others reported dirty tables and unsanitary conditions.

Staff Friendliness

Many reviews mentioned friendly and helpful staff, although there were also instances of rudeness reported.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect orders.
  • YR
    yankabilly ron
    Dec 7, 2025
    5.0
    Good food with some old items back again! Jalapeño bites.
  • RS
    Robert Scott
    Dec 6, 2025
    1.0
    Horrible Drive thru .. my order was wrong .. then the African America young man acted all disrespectful cause I addressed the order being wrong .. never will I eat at Arby’s again .. this is 2025 .. not the 1950’s .. grow up Arby’s .. I will not recommend this Arby’s .. absolutely terrible service ..
  • CE
    Chuck Eveler
    Nov 2, 2025
    5.0
    Excellent
  • CC
    Cindy Callaway
    Nov 2, 2025
    3.0
    Rude young man at the drive thru window
  • JM
    James Mize
    Nov 2, 2025
    5.0
    Convenient location