Arby's

Reviews

• SB

  Saffire Barber

  Jan 27, 2026
  1.0
  This place needs shut down
• IG

  Iva Goetz

  Jan 18, 2026
  1.0
  Can not believe how we were treated at this Arby's by a manager. Absolutely unbelievable and not acceptable! We have no food and he will not refund our money. Had to call the police!! Unacceptable!!!
• DH

  David Horney

  Jan 5, 2026
  1.0
  Nasty oil. Potato cakes have obviously been sitting. Taste rancid. Complain to staff. Given new batch. Still tastes terrible--oil is clearly rancid. Ask for a refund or a different item. Clerk says I can only have something fried. Advised me to fill out the survey. Avoid this location. Bad food. Bad service.
• MS

  margaret stiles

  Dec 19, 2025
  1.0
  I ordered a meal almost 2 weeks ago where I have yet to recieve a response from the compliant that I filed directly with this location. I sat at the drive through window after spending 50 dollars on my meal to not recieve drinks. I was ignored and peered at through the drive thru window as if I was a bother when I had already recieved my food. After roughtly 7 minutes, and getting cold food, I drove to the door. When i attempted to acquire my drinks, I was questioned about what meals I had, rather than an apology. I was never asked what meals that I had so that my 4 cups could be offered. I was NEVER given my drinks. The drinks that I had were 10.00 alone. I asked for a refund because this was the WORST customer service that I have ever encountered. My ticket was DT382 on 12-07-2025. I reported the complaint directly to the Arbys complaint line where the website reports a follow up email and contact from the store. I hope the General manager does read this and can contact me through the email complaint. sincerely, I still think I should get my refund and money back.
• SR

  Samantha Rinne

  Dec 16, 2025
  1.0
  I went with my husband tonight. We ordered a double roast beef meal and 2 ham and cheese sandwiches. The woman at the window had to finish her conversation with a coworker before she took payment and then we got all the way home because how hard is it to put 2 ham sandwiches in a bag, and we got all roast beef. The fact that she repeated our order back to us and it was still wrong is unacceptable. Also the fact that she had to finish her conversation before taking payment was unacceptable as well. For $21 for a meal and two sandwiches in a fast food drive thru is ridiculous especially it being wrong. I will think twice about ordering from this location during this time of the day. Do better.