Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.0
1,233 reviews
5 stars
592
4 stars
323
3 stars
171
2 stars
57
1 star
90
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being cold or poorly prepared, while others praised the freshness and taste.
Service Issues
Numerous reviews highlighted slow service, order inaccuracies, and unprofessional behavior from staff, particularly during busy times.
Staff Friendliness
Despite service issues, many customers noted friendly and helpful staff, contributing positively to their experience.
Cleanliness
Several reviews mentioned cleanliness concerns, particularly in the dining area and bathrooms, indicating a need for better maintenance.
- DHDavid HorneyJan 5, 20261.0Nasty oil. Potato cakes have obviously been sitting. Taste rancid. Complain to staff. Given new batch. Still tastes terrible--oil is clearly rancid. Ask for a refund or a different item. Clerk says I can only have something fried. Advised me to fill out the survey. Avoid this location. Bad food. Bad service.
- MSmargaret stilesDec 19, 20251.0I ordered a meal almost 2 weeks ago where I have yet to recieve a response from the compliant that I filed directly with this location. I sat at the drive through window after spending 50 dollars on my meal to not recieve drinks. I was ignored and peered at through the drive thru window as if I was a bother when I had already recieved my food. After roughtly 7 minutes, and getting cold food, I drove to the door. When i attempted to acquire my drinks, I was questioned about what meals I had, rather than an apology. I was never asked what meals that I had so that my 4 cups could be offered. I was NEVER given my drinks. The drinks that I had were 10.00 alone. I asked for a refund because this was the WORST customer service that I have ever encountered. My ticket was DT382 on 12-07-2025. I reported the complaint directly to the Arbys complaint line where the website reports a follow up email and contact from the store. I hope the General manager does read this and can contact me through the email complaint. sincerely, I still think I should get my refund and money back.
- SRSamantha RinneDec 16, 20251.0I went with my husband tonight. We ordered a double roast beef meal and 2 ham and cheese sandwiches. The woman at the window had to finish her conversation with a coworker before she took payment and then we got all the way home because how hard is it to put 2 ham sandwiches in a bag, and we got all roast beef. The fact that she repeated our order back to us and it was still wrong is unacceptable. Also the fact that she had to finish her conversation before taking payment was unacceptable as well. For $21 for a meal and two sandwiches in a fast food drive thru is ridiculous especially it being wrong. I will think twice about ordering from this location during this time of the day. Do better.
- ARAlesha RayDec 8, 20255.0You can't go wrong with Arby's!!
- VCVernon CorumOct 29, 20255.0Got the steak bites!