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Dunkin' Zero
Brand Certified

Dunkin'

2.9
(70 reviews)

Business Details

(865) 346-6343
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Knoxville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Dunkin'
9704 Westland Drive, Knoxville, TN
37922, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Reviews

2.9
70 reviews
5 stars
25
4 stars
4
3 stars
6
2 stars
7
1 star
28
  • AW
    Alan Walsh
    4 days ago
    1.0
    Slow as can be.
  • VL
    Valery Laughlin
    Apr 2, 2026
    2.0
    This place is unbelievably slow and completely inconsiderate. Staff don’t acknowledge customers at all—no greeting, no communication, nothing. My order sat there getting cold while multiple employees walked right past it and couldn’t be bothered to call my name or let me know it was ready. To make it worse, it wasn’t even accessible for me to grab myself, so I was just left waiting while my food sat there. This is beyond poor service—it’s outright neglect. Absolutely unacceptable.
  • BB
    Bella
    Mar 18, 2026
    2.0
    An iced latte has milk yes, but literally not the entire cup. If I didn’t have an appointment I would’ve driven back around and given them the drink back but my small iced latte with vanilla had absolutely no coffee, like if there was any maybe a teaspoon. It tasted like milk and ice. Disappointed, employees should know what an iced latte entails. I don’t want a cup of milk when I can buy that from Kroger’s.
  • KR
    Kristy Ritch
    Mar 6, 2026
    5.0
    Enjoy the bacon bites
  • JC
    Jaden Cass
    Feb 19, 2026
    1.0
    Sat inside waiting for 20 minutes on a drink kinda sad

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' at 9704 Westland Drive, Knoxville?

Dunkin' at 9704 Westland Drive is open Monday through Saturday from 5:00 AM to 8:00 PM, and on Sundays from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified April 12, 2026Yext Knowledge Graph
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