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Chick-fil-A

4.5
(2138 reviews)

Business Details

11068 Parkside Dr, Knoxville, TN
37934, United States
(865) 675-7400

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Knoxville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
11068 Parkside Dr, Knoxville, TN
37934, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
5/25/20266:30 AM - 10:00 PM
7/4/20266:30 AM - 10:00 PM
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Reviews

4.5
2,138 reviews
5 stars
1,562
4 stars
309
3 stars
89
2 stars
55
1 star
123
  • SH
    Sheila Huddleston
    Mar 30, 2026
    1.0
    Do not go through the mobile lane at this location! I love chick fil a but this is hands down the worse location for service and speed! This isn't a one time event either, or I wouldn't have posted this. It's been ongoing for a while. I'm done!
  • LH
    Lacey Hepler
    Mar 30, 2026
    3.0
    I love the mobile drive thru option of this place, BUT why is it that i order, scan and still wait and wait and watch 3-5 cars pass through the drive up lane before i even get my order before i got there order. I do not understand how i can order 5 miles away scan and still have to wait for 5 cars to pass by. Do not understand. Will not be back for a while and i go there 4 out of 5 of my mornings.
  • JJ
    Jaye Johnson
    Mar 12, 2026
    1.0
    Worst experience at a chick fil a. If I could give no stars, I would. To go through drive thru and be told by the person taking my order that they cannot make a lettuce wrapped cool wrap with no tortilla is absurd. I went to the window because I know other places have done it. I asked someone in management about it and they said they could and took the order and had me pull up. The guy who brought it out to me was very nice and kind. I got home and opened it up and it is mostly lettuce...only a few small pieces of chicken in it and I paid almost $9 for some dang lettuce. Ridiculous. Oh, and they didnt even give me the right sauce. I asked for jalapeño salsa and they gave me creamy salsa. Never in my life have I been so disappointed in chick fil a. I dont give a rats butt if this particular one is closest to where I live. I will happily go across town where the service is amazing, they dont get my order wrong, and where they actually put meat in the wrap. This chick fil a is a disgrace!!!!! You got me this time, but NEVER again.
  • AB
    Adam Barnett
    Mar 12, 2026
    3.0
    Food was good, but still advertising indoor playground is awful. We drove a good distance to take our kids here, and they are not happy. Really needs to be updated to reflect this. McDonald's dropped the ball by removing them, and now so did Chick-fil-A.
  • SB
    Seth Belcher
    Mar 10, 2026
    1.0
    As bad as a Chick-fil-A gets. Still better than most fast food places, but just seems poorly managed. I've never had my order wrong at a Chick-fil-A until today. Staff seemed much less friendly and enthusiastic than most others. The employee taking the order was not up to the usual standard of Chick-fil-A. The part of the order they did get correct did actually taste good. If you have a different one closer, go there; however, if you do find yourself at this location, check your order before you leave, and plan on it taking extra time.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified April 12, 2026Yext Knowledge Graph
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