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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kingston, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 236 N Kentucky St for the ultimate SONIC experience!
Customers frequently reported slow service, long wait times, and problems with order accuracy.
Food Quality
While some customers praised the food as fresh and delicious, others complained about poor quality and incorrect orders.
Staff Performance
Feedback highlighted both positive and negative interactions with staff, with some praising friendly service while others noted rudeness or lack of professionalism.
Payment Problems
Several reviews mentioned issues with payment systems, including non-functioning card readers and difficulties in tipping.
Overall Experience
The location received mixed reviews, with some customers expressing loyalty and satisfaction, while others indicated significant dissatisfaction.
DF
David Faulk
Jan 18, 2026
2.0
So i order 2 ultimate breakfast burritos they usally are stuffed with tot and sausage and bacon it looked like it was made for a child and then the credit card reader was down so the lady comes out with a cc machine and either she dont know how to use it or it was not working finally they take my card and kept it for like 5 minutes this is strange because I go there and they are usally awesome today was bad
PG
puur genieten
Jan 2, 2026
5.0
I give 5 stars for their former employee, Lexi! She has been amazing with her service in the carhop 10 years ago. Once she even took the time to listen to my life story, which was about my hamster who sadly passed away the Sunday before I went there. She even gave me a loving hug afterwards, and telling me that it will be okay. I proceeded to buy a goldfish, because that is what Ted Lasso taught me. To be a goldfish. I finally gave her a 100% tip, because that is what her wisdom is worth. Bless you Lexi, wherever you are!
RD
robert dominguez
Dec 4, 2025
5.0
i just want to thank this crew again. The food is ALWAYS fresh and delicious, but the service here lately has gone above and beyond their usual inviting efforts. Sam (Manager) took my call and heard me out about a small mistake With my food. This was almost 2 weeks ago. Today I called and she immediately remembered me and honored the agreement we had made. K.B. served me with a great attitude and encouraged me to visit again soon. I would say the most impressive thing about this crew is that I can tell that Sam is appropriately coaching her crew. The things she said to me on the phone and the way she acted towards me, I feel like we’re imitated by the crew members. This shows me that this team is well trained And there is care behind their efforts. Thank you again , Sonic!
JB
Joe Bratcher
Oct 26, 2025
3.0
Just always busy and loud if school is out
JP
John Plemons
Oct 21, 2025
5.0
Always my goto, for drinks and a quick bite to eat. Service was quick and special requests were met.
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Certified March 01, 2026Yext Knowledge Graph
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