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McDonald's

3.6
(1674 reviews)

Business Details

840 N Kentucky St, Kingston, TN
37763, United States
(865) 328-1830
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
840 N Kentucky St, Kingston, TN
37763, United States

Hours

Reviews

3.6
1,674 reviews
5 stars
627
4 stars
390
3 stars
300
2 stars
139
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders.

Food Quality

Numerous reviews highlighted issues with food freshness, including cold and stale items.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and restrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items from meals.

Overall Experience

Mixed reviews with some praising the food and service, while many expressed disappointment.
  • JW
    jerry “washpot” washington
    5 days ago
    4.0
    Drive through only
  • HR
    Heather Rice
    Feb 10, 2026
    1.0
    My child has a severe peanut allergy. When asking the employees to clean or remove ice cream nozzle due to high risk cross contamination..they said it doesn’t come off. They say they don’t know any ingredients in chocolate syrup and McFlurry ingredients. So, of course we couldn’t take a chance on him getting a vanilla shake as it could’ve landed him in the ER. Very poor customer service. Other McDonalds and fast food places have gone above and beyond in making sure everything is super clean so we don’t have to worry.
  • CK
    Claudia Klink
    Feb 10, 2026
    4.0
    McDonald's is usually about the same. I got the Blizzard! It was delicious!
  • SJ
    Scott Jones
    Feb 6, 2026
    1.0
    This is the worst McDonald's in the area!
  • LB
    Lydia Barland
    Jan 17, 2026
    3.0
    Whatever their system is for sauces in the drive thru, it doesn’t work. I never get sauces, even when they say I did.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

The McDonald's in Kingston, TN is open for dining from 4:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

What time does the drive-through open and close at this McDonald's?

The drive-through is open from 4:00 AM to 11:00 PM Monday through Thursday, 4:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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