Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kingsport Subway® Restaurant at 4128 Ft Henry Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Was going to place my order for a few subs and they literally turned me away and said they only do online orders only and if you don't have the app , then you get no service. This is unbelievable, it's a full functioning Subway.So why only the app ?? Poor customer service and very rude.
TJ
Tracey Johns
Apr 19, 2026
5.0
The girl that made out order was fantastic. She chatted with my daughter and made our order perfect! Wonderful experience!
CC
Courtney Conkin
Apr 16, 2026
1.0
I ordered a flat bread sub online. There is no option online to select toasted. Every other bread option gives you a choice, but not flatbread. I assumed it would be toasted because it’s not good untoasted.
I called the store when I realized this. The girl who answered the phone kept arguing with me that it wasn’t their fault it wasn’t toasted. I should have put that under special instructions on the app. She eventually agreed to make me a new sandwich.
I asked if it could be ready when I got there. I’m a type 1 diabetic and had taken insulin already. She agreed.
When I got there I was told by another employee that they called the manager and she said they could not remake the sandwich. She kept saying I should have entered toasted under special instructions.
JJ
James
Apr 13, 2026
1.0
Absolutely ridiculous manager let's her employees talk to customers how ever they want and then blames the customer more than one account of being refused service in store cause they only wanted to take online orders id recommend a different establishment for food all together and avoid this place
AA
Angela Adams
Apr 2, 2026
1.0
Stop by to pick up a 2 footling for the family was refused service unless I put it on the app I didn't even bring my phone with me so got back in car drove down road to Jersery Mike's no problem. DOES THE OWNER NOT KNOW HOW MUCH BUSINESS HE IS LOOSING...AND IT LOOKS LIKE I AM NOT THE ONLY CUSTOMER THAT HAS HAD THIS HAPPEN!
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