Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Kingsport E. Stone Dr.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.9
607 reviews
5 stars
321
4 stars
118
3 stars
48
2 stars
36
1 star
84
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Service Quality
Service experiences varied widely; some customers praised friendly staff while others noted rude or unprofessional behavior.
Food Quality
While many enjoyed the wings and flavors, there were complaints about inconsistency in food preparation and quality, particularly with fries.
Wait Times
Customers frequently mentioned long wait times for food, both for dine-in and takeout orders.
Management Issues
Several reviews highlighted poor management practices, including lack of staff training and inadequate customer service.
- JKJames KaffkaJan 5, 20261.0They cannot get their order straight. This is the second time they screwed up the order. They don't care because it was delivery. The staff does not care and is incorrectly trained. That comes from management. Do not order from this place of you're not there to inspect the order.
- CGChloe GoinsDec 26, 20255.0Ordered the lemon pepper wings. They were amazing but I was much more impressed but the customer service. Especially for it being the day after Christmas, the two gentlemen work were extremely kind and got me my food very swiftly.
- AJAmy JohnsonDec 24, 20251.0Slooow
- CPCourtney PaceNov 24, 20252.0Been here many times over the past year or so and it’s always the same… they almost always mess something up and there’s only ever one guy that’s super friendly. Everyone else is pretty cold. No you’re welcome when you say thank you. No apology for screwing up the order. The work ethic everywhere has plummeted and this place is no different. Sad because the food is good when they get it right.
- NRNova RoseNov 19, 20253.0The wings are either the best thing you have ever had, or the worst abomination you have ever laid eyes on. Crispy and delicious, or soggy and bland. Please try to keep consistency, it would be amazing
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop at 1704 E. Stone Dr. in Kingsport?
Wingstop is open daily from 10:00 AM to midnight for dine-in, pickup, and delivery.
Does Wingstop Kingsport offer delivery and pickup options?
Yes, Wingstop Kingsport E. Stone Dr. offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What types of payment does Wingstop in Kingsport accept?
They accept American Express, Discover, Mastercard, and Visa for payments.
Is there a drive-through service available at the Wingstop Kingsport location?
No, the Wingstop at 1704 E. Stone Dr. does not offer drive-through service; it is closed throughout the week.
How can I order from Wingstop Kingsport online?
You can order online through their website at https://www.wingstop.com/location/wingstop-1142-kingsport-tn-37660/menu or via their Wingstop app available on iOS and Android.
What signature flavors and menu items does Wingstop Kingsport offer?
Wingstop offers over 11 iconic wing flavors including Lemon Pepper and Original Hot, along with boneless wings, tenders, hand-cut fries, Cajun Fried Corn, and Buffalo Ranch Fries.
What nearby dining options are close to Wingstop Kingsport?
Nearby dining options include The Corner Kingsport (restaurant, bar, pub), Waffle House (breakfast and brunch diner), Five Guys (burger restaurant), Subway (sandwich shop), Pie Five Pizza, LongHorn Steakhouse, and Taco Bell.
Are there any nearby health and wellness services around Wingstop Kingsport?
Yes, nearby you can find BenchMark Physical Therapy and Exalt Gym, as well as Anytime Fitness for your physical therapy and fitness needs.
What shopping and beauty services are close to Wingstop Kingsport?
Nearby shopping and beauty options include Icolor Nails and Nails Desire for nail and beauty services, Buff City Soap for beauty supplies, and Cuts On The Corner for salon and barber services.
What convenience and financial services are available near Wingstop Kingsport?
Nearby convenience and financial services include Exxon and Scotchman gas stations, Western Union money transfer, Regions Bank, LibertyX Bitcoin ATM, The Exchange Network ATMs, and Tricities Mortgage Group.