Wendy's

3.8
963 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1990 Enterprise Place, Kingsport, TN
37660, United States

Hours

Reviews

3.8
963 reviews
5 stars
406
4 stars
251
3 stars
142
2 stars
45
1 star
119

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, old, or incorrectly prepared, leading to dissatisfaction.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times and incorrect orders.

Customer Service

Feedback indicated a mix of friendly and rude service, with some employees being unprofessional or inattentive.

Cleanliness

Concerns were raised about cleanliness in both the dining area and food handling practices.

Menu Consistency

Customers noted inconsistencies in menu items and availability, with some items frequently out of stock.
  • NN
    nrgriffi6565
    Jan 4, 2026
    5.0
    It's just a short drive away. If you need a reason, you already have one. Hop in the car; drive to Wendy's. Full is all we really want to be. Hunger. I know you feel it too. Right here, At the Wendy's, they solve that problem. Do you know how much food a Wendy's has? More than you could possibly eat in one sitting. Think I'm wrong? Try. Try to eat a whole Wendy's. *please get permission from your local franchisee before eating a whole Wendy's.
  • JC
    Jayson C
    Jan 2, 2026
    1.0
    How is it that you can get an order through the drive through and not get a spoon for the chili you ordered or napkins. All that was in my bag was the sandwich and the chili. Ridiculous!!
  • AD
    Antony Dale
    Dec 21, 2025
    5.0
    Its your standard no frills fast food.
  • JG
    Jordan Griffith
    Nov 27, 2025
    1.0
    Have tried this Wendy's several times and it's always bad. Cold food, old food heated up, and bad customer service. I've had half cooked chicken, the order wrong, and always have to wait!
  • DC
    Donna Clark
    Nov 22, 2025
    1.0
    when i arrived i. the drive thru there were NO lights on in the parking lot. I placed my order i ordered a single with NO tomato due to allergies and my fries well done. when i drove to the window the employee was to busy talking to another employee instead of the customer. I told them the lights were off and proceeded to check my food which the burger had tomato and my fries were soggy. I have worked fast food and aren’t you supposed to listen to your customers and provide correct orders? I was very disappointed and I frequent Wendy’s a lot but now i’m not to sure.

Frequently Asked Questions About Wendy's

Is 867 - 9593 1990 Enterprise Pl Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 1990 Enterprise Place, Kingsport?

The drive-thru is open from 6:00 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sunday.