Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food quality, including cold, old, or incorrectly prepared items.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and incorrect orders.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Cleanliness
Some customers noted cleanliness issues, particularly in the kitchen and dining areas.
Value for Money
Several reviews mentioned that the prices were high relative to the quality and quantity of food received.
CB
Connie Barnum
Feb 12, 2026
4.0
Used the drive thru to grab dinner.
Tried a ranch chicken wrap, fries and a sm. frosty.
It was delicious 😋
NN
nrgriffi6565
Jan 4, 2026
5.0
It's just a short drive away. If you need a reason, you already have one. Hop in the car; drive to Wendy's. Full is all we really want to be. Hunger. I know you feel it too. Right here, At the Wendy's, they solve that problem. Do you know how much food a Wendy's has? More than you could possibly eat in one sitting. Think I'm wrong? Try. Try to eat a whole Wendy's.
*please get permission from your local franchisee before eating a whole Wendy's.
JC
Jayson C
Jan 2, 2026
1.0
How is it that you can get an order through the drive through and not get a spoon for the chili you ordered or napkins. All that was in my bag was the sandwich and the chili. Ridiculous!!
AD
Antony Dale
Dec 21, 2025
5.0
Its your standard no frills fast food.
JG
Jordan Griffith
Nov 27, 2025
1.0
Have tried this Wendy's several times and it's always bad. Cold food, old food heated up, and bad customer service. I've had half cooked chicken, the order wrong, and always have to wait!
What are the drive-thru hours for Wendy's at 1990 Enterprise Place, Kingsport?
The drive-thru is open from 6:00 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sunday.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this Kingsport, TN location. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order Wendy's food for delivery or takeout from this location?
Yes, Wendy's at 1990 Enterprise Place offers dine-in, drive-thru, and delivery (where available). You can order online or via the Wendy's app.
Which payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I provide feedback or contact this Wendy's location?
You can contact the location directly at (423) 246-4532 or reach Wendy's Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Where is Wendy's located in Kingsport, TN?
Wendy's is located at 1990 Enterprise Place, Kingsport, TN 37660.
Are there any hotels near Wendy's at 1990 Enterprise Place?
Yes, nearby hotels include Hampton Inn Kingsport, Hampton by Hilton, Comfort Suites, Quality Inn, and Fairfield by Marriott Inn & Suites Kingsport, convenient for travelers looking to dine at Wendy's nearby.
What other fast food restaurants are close to this Wendy's?
Nearby fast food options include Hardee's, Pal's, Burger King, and McDonald's, offering a variety of burger and fast food choices near Wendy's at 1990 Enterprise Place.
Are there any convenience stores or gas stations near Wendy's in Kingsport?
Yes, nearby convenience stores and gas stations include Zoomerz 980, Exxon & Mobil Stations, Mountainview Express Shell, and Mobil, useful for customers running errands before or after dining.
Where can I find Wendy's nutritional and allergen information?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant posters. Staff can assist you with any specific questions.
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