Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, undercooked, or poorly prepared food, with specific complaints about fries and burgers.
Staff Attitude
Mixed feedback on staff friendliness; some customers praised individual employees while others reported rudeness and poor customer service.
Management Concerns
Several reviews highlighted poor management and lack of training among staff, leading to operational inefficiencies.
Positive Experiences
Despite the negative feedback, some customers enjoyed specific menu items like the chili and Frosty, and noted good experiences at certain times.
JM
Jody M.
Nov 12, 2025
4.0
Good food and service. I just can't stay away from the frosties. !!!
KS
Kimberly Stout
Oct 19, 2025
1.0
Sucks.. the manager actually was loving all over two small dogs that a customer brought in and she turned around and went right back to work handling food .. just nasty ..
CC
Cody
Oct 7, 2025
1.0
Would not suggest this Wendy’s
LH
Lance H
Oct 4, 2025
1.0
I ordered chicken tenders in the mobile app. I got to the window and they said it would be a couple of minutes and asked me to pull forward. I waited over 10 minutes and nobody ever brought my food out.
MB
Michael Britt
Sep 29, 2025
1.0
Very slow. Baconator had 2 small pieces of bacon on it. Definitely did not look like the picture on the sign. Hamburger was dry like it had been sitting in the warmer all day.
Is 867 - 9593 1990 Enterprise Pl Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kingsport, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kingsport, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 246-4532.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 867 - 9593 1990 Enterprise Pl Wendy’s serve breakfast?
Yes, this Wendy’s location in Kingsport, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 1990 Enterprise Place, Kingsport?
The drive-thru is open from 6:00 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sunday.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this Kingsport, TN location. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order Wendy's food for delivery or takeout from this location?
Yes, Wendy's at 1990 Enterprise Place offers dine-in, drive-thru, and delivery (where available). You can order online or via the Wendy's app.
Which payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I provide feedback or contact this Wendy's location?
You can contact the location directly at (423) 246-4532 or reach Wendy's Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Where is Wendy's located in Kingsport, TN?
Wendy's is located at 1990 Enterprise Place, Kingsport, TN 37660.
Are there any hotels near Wendy's at 1990 Enterprise Place?
Yes, nearby hotels include Hampton Inn Kingsport, Hampton by Hilton, Comfort Suites, Quality Inn, and Fairfield by Marriott Inn & Suites Kingsport, convenient for travelers looking to dine at Wendy's nearby.
What other fast food restaurants are close to this Wendy's?
Nearby fast food options include Hardee's, Pal's, Burger King, and McDonald's, offering a variety of burger and fast food choices near Wendy's at 1990 Enterprise Place.
Are there any convenience stores or gas stations near Wendy's in Kingsport?
Yes, nearby convenience stores and gas stations include Zoomerz 980, Exxon & Mobil Stations, Mountainview Express Shell, and Mobil, useful for customers running errands before or after dining.
Where can I find Wendy's nutritional and allergen information?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant posters. Staff can assist you with any specific questions.