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Brand Certified

Wendy's

3.8
(969 reviews)

Business Details

(423) 246-4532

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1990 Enterprise Place, Kingsport, TN
37660, United States

Hours

Reviews

3.8
969 reviews
5 stars
409
4 stars
253
3 stars
143
2 stars
45
1 star
119

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, old, or incorrectly prepared items.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and incorrect orders.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Some customers noted cleanliness issues, particularly in the kitchen and dining areas.

Value for Money

Several reviews mentioned that the prices were high relative to the quality and quantity of food received.
  • CB
    Connie Barnum
    Feb 12, 2026
    4.0
    Used the drive thru to grab dinner. Tried a ranch chicken wrap, fries and a sm. frosty. It was delicious 😋
  • NN
    nrgriffi6565
    Jan 4, 2026
    5.0
    It's just a short drive away. If you need a reason, you already have one. Hop in the car; drive to Wendy's. Full is all we really want to be. Hunger. I know you feel it too. Right here, At the Wendy's, they solve that problem. Do you know how much food a Wendy's has? More than you could possibly eat in one sitting. Think I'm wrong? Try. Try to eat a whole Wendy's. *please get permission from your local franchisee before eating a whole Wendy's.
  • JC
    Jayson C
    Jan 2, 2026
    1.0
    How is it that you can get an order through the drive through and not get a spoon for the chili you ordered or napkins. All that was in my bag was the sandwich and the chili. Ridiculous!!
  • AD
    Antony Dale
    Dec 21, 2025
    5.0
    Its your standard no frills fast food.
  • JG
    Jordan Griffith
    Nov 27, 2025
    1.0
    Have tried this Wendy's several times and it's always bad. Cold food, old food heated up, and bad customer service. I've had half cooked chicken, the order wrong, and always have to wait!

Frequently Asked Questions About Wendy's

What are the drive-thru hours for Wendy's at 1990 Enterprise Place, Kingsport?

The drive-thru is open from 6:00 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sunday.

Does this Wendy's location offer breakfast?

Yes, breakfast is served at this Kingsport, TN location. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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