Wendy's

3.8
907 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1001 Flagship Dr, Kingsport, TN
37663, United States

Hours

Reviews

3.8
907 reviews
5 stars
390
4 stars
208
3 stars
147
2 stars
65
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied widely, with some praising friendly and efficient staff while others reported rude and unprofessional behavior.

Order Accuracy

Many customers expressed frustration with incorrect orders, often having to return to the drive-thru multiple times to get their orders right.

Food Freshness

While some reviews highlighted fresh and hot food, others noted that items were served at room temperature or undercooked.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting clean dining areas while others reported dirty conditions.

Speed of Service

Customers experienced inconsistent service speed, with some visits being quick and efficient, while others reported long wait times.
  • DP
    Donna Parker
    Oct 17, 2025
    2.0
    This location was at least be then Johnson City stores
  • SP
    Sophielarue Photo
    Oct 12, 2025
    5.0
    Quick in and out. Nice employees
  • AK
    Alyssa Kingsley
    Oct 4, 2025
    5.0
    They are fast on first shift. Thank you!
  • PM
    Paul Marich
    Sep 24, 2025
    2.0
    Not happy with my $8 spicy chicken sandwich. Not worth $4. Even in this economy. I can get a chicken sandwich or burger at a "real" restaurant for the same price. And it will be 3 times better. It will be fresh. And not sitting in a warmer for 2 hours. I'm done fast food. Believe that!
  • RM
    richard miller
    Sep 4, 2025
    2.0
    They did not get the order correct

Frequently Asked Questions About Wendy's

Is 857 - 5013 1001 Flagship Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.