Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service quality varied widely, with some praising friendly and efficient staff while others reported rude and unprofessional behavior.
Order Accuracy
Many customers expressed frustration with incorrect orders, often having to return to the drive-thru multiple times to get their orders right.
Food Freshness
While some reviews highlighted fresh and hot food, others noted that items were served at room temperature or undercooked.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting clean dining areas while others reported dirty conditions.
Speed of Service
Customers experienced inconsistent service speed, with some visits being quick and efficient, while others reported long wait times.
DP
Donna Parker
Oct 17, 2025
2.0
This location was at least be then Johnson City stores
SP
Sophielarue Photo
Oct 12, 2025
5.0
Quick in and out. Nice employees
AK
Alyssa Kingsley
Oct 4, 2025
5.0
They are fast on first shift. Thank you!
PM
Paul Marich
Sep 24, 2025
2.0
Not happy with my $8 spicy chicken sandwich. Not worth $4. Even in this economy. I can get a chicken sandwich or burger at a "real" restaurant for the same price. And it will be 3 times better. It will be fresh. And not sitting in a warmer for 2 hours. I'm done fast food. Believe that!
Is 857 - 5013 1001 Flagship Dr Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kingsport, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kingsport, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 323-1708.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 857 - 5013 1001 Flagship Dr Wendy’s serve breakfast?
Yes, this Wendy’s location in Kingsport, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours of the drive-thru at Wendy's on 1001 Flagship Dr, Kingsport?
The drive-thru is open from 6:00 AM to midnight Monday through Saturday, and from 7:00 AM to midnight on Sunday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 1001 Flagship Dr in Kingsport offers breakfast options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order at this Wendy's?
You can order via the Wendy's app or their website at order.wendys.com, selecting this location for delivery or pickup.
What payment options does the Wendy's at 1001 Flagship Dr accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is dine-in available at this Wendy's location?
Yes, this Wendy's location offers dine-in seating along with drive-thru and delivery.
How can I contact this Wendy's for feedback or questions?
You can call the location directly at (423) 323-1708, contact customer care via their website, or use their customer satisfaction survey online.
Are there nearby hotels where visitors can stay when visiting this Wendy's?
Yes, nearby hotels include La Quinta Inn and Suites by Wyndham Kingsport TriCities Airport and Sleep Inn & Suites Kingsport Tricities Airport, convenient for guests planning to dine or grab a quick meal at Wendy's.
What are some nearby fast food restaurants around this Wendy's location?
Nearby fast food options include another Wendy's, Krystal, Dunkin', and Subway, offering a variety of choices for customers in the area.
Is there a nearby airport to this Wendy's for travelers to grab a quick meal?
Yes, Tri-Cities Regional Airport is near this Wendy's location, making it convenient for travelers to stop by for quick dining.
Does this Wendy's offer delivery services in Kingsport?
Yes, delivery is available at this Wendy's. You can check delivery availability through their app or website by entering your address.