Wendy's

3.8
1736 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
409 W. Stone Drive, Kingsport, TN
37660, United States

Hours

Reviews

3.8
1,736 reviews
5 stars
731
4 stars
414
3 stars
258
2 stars
125
1 star
208

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or stale food.

Service Issues

Frequent complaints about order accuracy, missing items, and poor customer service experiences.

Cleanliness

Inconsistent cleanliness reported; some customers found the dining area clean, while others noted dirty conditions.

Staff Attitude

Staff friendliness varies; some reviews highlight excellent service, while others mention rude or unhelpful employees.

Drive-Thru Experience

Drive-thru service is often slow, with long wait times and incorrect orders reported.
  • BB
    Bre
    Nov 15, 2025
    5.0
    I enjoy this restaurant. Good food.
  • TG
    Tonya Alley Greer
    Nov 12, 2025
    3.0
    Huge on the inside but not very appealing on the eyes. It was kinda like they just plainly ran out of furniture lol but very polite workers
  • PL
    Peggy Ludtke
    Nov 12, 2025
    5.0
    My favorite place i live the #Baconator is the best the chilli isn't bad either don't get me started on the frostys good service
  • AR
    Adam Roach
    Nov 11, 2025
    5.0
    If people say then I had to try it ,and yes this place is great, brings back memories when grandma Melanie used to bring me Thank you for your Service... Wendy's your Manager and crew did a perfect job...
  • AV
    Angie Vogt
    Oct 19, 2025
    2.0
    2.5 stars. I’ve been to this nice newly remodeled Wendy’s a few times over the past two years. Each time I leave feeling gross. The floors feel like they’ve been mopped with a dirty mop. When I use the ketchup dispenser, gnats come flying out. The bathroom smells bad and looks dirty.

Frequently Asked Questions About Wendy's

Is 868 - 10544 410 W Stone Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.