Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported mixed experiences with food quality, with some enjoying fresh and hot meals while others received cold or poorly prepared items.
Service Issues
Numerous reviews highlighted problems with order accuracy and customer service, including missing items and rude staff.
Cleanliness
Feedback indicated concerns about cleanliness, particularly in restrooms and dining areas, with some customers noting unsanitary conditions.
Value for Money
Several customers expressed dissatisfaction with pricing, feeling that some menu items were overpriced for the quality received.
Positive Staff Interactions
Despite the issues, many customers praised the friendliness and helpfulness of the staff.
EH
Easton Hawks
Jan 2, 2026
2.0
My grandmother got my little brother and I chicken sandwiches that are plain because my little brother and I can’t eat mayonnaise. However when we came home we found the chicken sandwiches had mayo and lettuce on them. It’s stupid that people can’t follow simple directions these days. I understand that mistakes can happen but this is the 4th or 5th time this has happened
RR
randy riggs
Dec 24, 2025
4.0
Food was good,and the people are really nice
JD
judy dwars
Dec 9, 2025
5.0
I love their biggie deals 5/6 or 7.00 that is a great supper for your family if you're in a hurry
JW
Jeremy Wooldridge
Dec 6, 2025
1.0
Tried to keep it cheap so I just ordered a classic chicken sandwich. Still cost $7! Overpriced!
MB
Matthew Billek
Dec 4, 2025
5.0
Great place to sit down inside and eat. I took my daughter and we enjoyed it. Thank you.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at the Wendy's located at 409 W. Stone Drive, Kingsport, TN?
The drive-thru is open from 6:00 AM to 12:00 AM Monday through Saturday, and from 7:00 AM to 12:00 AM on Sundays.
Does this Wendy's location in Kingsport serve breakfast?
Yes, this Wendy’s location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee and sides.
Is dine-in available at Wendy's on W. Stone Drive?
Yes, dine-in service is available at this Wendy’s along with drive-thru, takeout, and delivery.
What payment options does this Wendy's location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I order food online from Wendy's in Kingsport?
You can order through the Wendy’s app or by visiting https://order.wendys.com and selecting this location.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info can be found on Wendy’s menu website, app, or in-restaurant posters. On the app or website, select a menu item and click the "Nutrition & Allergens" link.
Are Wendy’s gift cards available at the Kingsport location?
Yes, gift cards can be purchased in-restaurant, online through several retailers, or via the Wendy’s online gift card portal.
What nearby places can I visit before or after dining at Wendy's on W. Stone Drive?
Nearby you can enjoy Starbucks for coffee, Putt-Putt Fun Center for miniature golf, or visit Biggie’s Raw Bar and Los Amigos for other dining options.
Is there a Starbucks close to Wendy’s in Kingsport for coffee lovers?
Yes, Starbucks is located nearby for those who want to grab a coffee or smoothie before or after visiting Wendy’s.
Can customers enjoy entertainment or recreation near this Wendy’s location?
Yes, customers can have fun at Putt-Putt Fun Center or Putt-Putt Golf Kingsport/Bristol nearby, ideal for family or group outings around their meal.