Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, missing items, and repeated mistakes.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold or stale items.
Customer Service
While some reviews highlighted friendly staff, many others noted poor service, including rudeness and lack of attention.
Cleanliness
Several customers mentioned cleanliness issues, particularly in restrooms and dining areas.
Value for Money
Customers expressed concerns about pricing, feeling that some items were overpriced for the quality received.
MC
Madi Carter
Feb 22, 2026
3.0
Diet coke was...interesting. was basically carbonated sour water. Got one napkin per person, which felt stingey. Other than the people were awesome and the food was good. Would have loved to have had a drink to wash it all down with, but that diet coke was just too much.
CL
Cindy Light
Feb 13, 2026
1.0
Ordered a taco salad and unsweetened tea thru the drive thru today. The tea was sweet, taco salad was salad and chilli only. Topped it off by getting a spoon instead of a fork, and no receipt.
DS
Donna Stout
Feb 3, 2026
1.0
This is the 3rd time I have ordered and been charged for a baconator, 2 actually, only to find I got singles with cheese. 3rd time!! I paid a lot for something I didn't get. It's close to home but I bought my last item there.
MB
Michael Britt
Feb 1, 2026
2.0
Staff was nice but food was just ok. When I pay extra for large Fry I would like a Large Fry.
EH
Easton Hawks
Jan 2, 2026
2.0
My grandmother got my little brother and I chicken sandwiches that are plain because my little brother and I can’t eat mayonnaise. However when we came home we found the chicken sandwiches had mayo and lettuce on them. It’s stupid that people can’t follow simple directions these days. I understand that mistakes can happen but this is the 4th or 5th time this has happened
What are the drive-thru hours at the Wendy's located at 409 W. Stone Drive, Kingsport, TN?
The drive-thru is open from 6:00 AM to 12:00 AM Monday through Saturday, and from 7:00 AM to 12:00 AM on Sundays.
Does this Wendy's location in Kingsport serve breakfast?
Yes, this Wendy’s location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee and sides.
Is dine-in available at Wendy's on W. Stone Drive?
Yes, dine-in service is available at this Wendy’s along with drive-thru, takeout, and delivery.
What payment options does this Wendy's location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I order food online from Wendy's in Kingsport?
You can order through the Wendy’s app or by visiting https://order.wendys.com and selecting this location.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info can be found on Wendy’s menu website, app, or in-restaurant posters. On the app or website, select a menu item and click the "Nutrition & Allergens" link.
Are Wendy’s gift cards available at the Kingsport location?
Yes, gift cards can be purchased in-restaurant, online through several retailers, or via the Wendy’s online gift card portal.
What nearby places can I visit before or after dining at Wendy's on W. Stone Drive?
Nearby you can enjoy Starbucks for coffee, Putt-Putt Fun Center for miniature golf, or visit Biggie’s Raw Bar and Los Amigos for other dining options.
Is there a Starbucks close to Wendy’s in Kingsport for coffee lovers?
Yes, Starbucks is located nearby for those who want to grab a coffee or smoothie before or after visiting Wendy’s.
Can customers enjoy entertainment or recreation near this Wendy’s location?
Yes, customers can have fun at Putt-Putt Fun Center or Putt-Putt Golf Kingsport/Bristol nearby, ideal for family or group outings around their meal.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: