Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or stale food.
Service Issues
Frequent complaints about order accuracy, missing items, and poor customer service experiences.
Cleanliness
Inconsistent cleanliness reported; some customers found the dining area clean, while others noted dirty conditions.
Staff Attitude
Staff friendliness varies; some reviews highlight excellent service, while others mention rude or unhelpful employees.
Drive-Thru Experience
Drive-thru service is often slow, with long wait times and incorrect orders reported.
BB
Bre
Nov 15, 2025
5.0
I enjoy this restaurant. Good food.
TG
Tonya Alley Greer
Nov 12, 2025
3.0
Huge on the inside but not very appealing on the eyes. It was kinda like they just plainly ran out of furniture lol but very polite workers
PL
Peggy Ludtke
Nov 12, 2025
5.0
My favorite place i live the #Baconator is the best the chilli isn't bad either don't get me started on the frostys good service
AR
Adam Roach
Nov 11, 2025
5.0
If people say then I had to try it ,and yes this place is great, brings back memories when grandma Melanie used to bring me Thank you for your Service... Wendy's your Manager and crew did a perfect job...
AV
Angie Vogt
Oct 19, 2025
2.0
2.5 stars. I’ve been to this nice newly remodeled Wendy’s a few times over the past two years. Each time I leave feeling gross. The floors feel like they’ve been mopped with a dirty mop. When I use the ketchup dispenser, gnats come flying out. The bathroom smells bad and looks dirty.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kingsport, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kingsport, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 392-4473.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 868 - 10544 410 W Stone Dr Wendy’s serve breakfast?
Yes, this Wendy’s location in Kingsport, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at the Wendy's located at 409 W. Stone Drive, Kingsport, TN?
The drive-thru is open from 6:00 AM to 12:00 AM Monday through Saturday, and from 7:00 AM to 12:00 AM on Sundays.
Does this Wendy's location in Kingsport serve breakfast?
Yes, this Wendy’s location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee and sides.
Is dine-in available at Wendy's on W. Stone Drive?
Yes, dine-in service is available at this Wendy’s along with drive-thru, takeout, and delivery.
What payment options does this Wendy's location accept?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I order food online from Wendy's in Kingsport?
You can order through the Wendy’s app or by visiting https://order.wendys.com and selecting this location.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info can be found on Wendy’s menu website, app, or in-restaurant posters. On the app or website, select a menu item and click the "Nutrition & Allergens" link.
Are Wendy’s gift cards available at the Kingsport location?
Yes, gift cards can be purchased in-restaurant, online through several retailers, or via the Wendy’s online gift card portal.
What nearby places can I visit before or after dining at Wendy's on W. Stone Drive?
Nearby you can enjoy Starbucks for coffee, Putt-Putt Fun Center for miniature golf, or visit Biggie’s Raw Bar and Los Amigos for other dining options.
Is there a Starbucks close to Wendy’s in Kingsport for coffee lovers?
Yes, Starbucks is located nearby for those who want to grab a coffee or smoothie before or after visiting Wendy’s.
Can customers enjoy entertainment or recreation near this Wendy’s location?
Yes, customers can have fun at Putt-Putt Fun Center or Putt-Putt Golf Kingsport/Bristol nearby, ideal for family or group outings around their meal.