Wendy's

3.8
1746 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
409 W. Stone Drive, Kingsport, TN
37660, United States

Hours

Reviews

3.8
1,746 reviews
5 stars
736
4 stars
415
3 stars
259
2 stars
127
1 star
209

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, with some enjoying fresh and hot meals while others received cold or poorly prepared items.

Service Issues

Numerous reviews highlighted problems with order accuracy and customer service, including missing items and rude staff.

Cleanliness

Feedback indicated concerns about cleanliness, particularly in restrooms and dining areas, with some customers noting unsanitary conditions.

Value for Money

Several customers expressed dissatisfaction with pricing, feeling that some menu items were overpriced for the quality received.

Positive Staff Interactions

Despite the issues, many customers praised the friendliness and helpfulness of the staff.
  • EH
    Easton Hawks
    Jan 2, 2026
    2.0
    My grandmother got my little brother and I chicken sandwiches that are plain because my little brother and I can’t eat mayonnaise. However when we came home we found the chicken sandwiches had mayo and lettuce on them. It’s stupid that people can’t follow simple directions these days. I understand that mistakes can happen but this is the 4th or 5th time this has happened
  • RR
    randy riggs
    Dec 24, 2025
    4.0
    Food was good,and the people are really nice
  • JD
    judy dwars
    Dec 9, 2025
    5.0
    I love their biggie deals 5/6 or 7.00 that is a great supper for your family if you're in a hurry
  • JW
    Jeremy Wooldridge
    Dec 6, 2025
    1.0
    Tried to keep it cheap so I just ordered a classic chicken sandwich. Still cost $7! Overpriced!
  • MB
    Matthew Billek
    Dec 4, 2025
    5.0
    Great place to sit down inside and eat. I took my daughter and we enjoyed it. Thank you.

Frequently Asked Questions About Wendy's

Is 868 - 10544 410 W Stone Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at the Wendy's located at 409 W. Stone Drive, Kingsport, TN?

The drive-thru is open from 6:00 AM to 12:00 AM Monday through Saturday, and from 7:00 AM to 12:00 AM on Sundays.