Taco Bell

3.8
749 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1221 North Eastman Road in Kingsport. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1221 North Eastman Road, Kingsport, TN
37664, United States

Hours

Reviews

3.8
749 reviews
5 stars
342
4 stars
164
3 stars
100
2 stars
36
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, many customers report rude behavior and poor service.

Order Accuracy

Numerous reviews indicate frequent issues with order accuracy, including missing items and incorrect orders.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others report cold, poorly prepared, or unsatisfactory food.

Kiosk Experience

The introduction of self-service kiosks has been met with frustration, as many customers prefer human interaction and find the kiosks confusing.

Cleanliness and Maintenance

There are complaints about cleanliness, particularly regarding drink fountains and overall restaurant hygiene.
  • KB
    Kody Bourdon
    Nov 15, 2025
    1.0
    If I could give it a zero I would hard tacos didn’t come in holders and weren’t supreme like we asked my quesadillas weren’t cut and folded in the bag just shitty service in general won’t go back
  • AR
    Adam Roach
    Oct 29, 2025
    5.0
    Love this location,, the works care , with a great bunch of workers,,thank you for your service .
  • JH
    Jay Hicks
    Oct 22, 2025
    1.0
    The customer service here is ridiculous. I asked a lady with purple hair a question and she just looked at me and rolled here eyes. And walked away. Do better
  • AP
    Anthony Powers
    Oct 21, 2025
    5.0
    Last night I had placed an order from this location. I used delivery and put the wrong address. My mistake. I called them to let them know how close the address matched up to the location I was out and it went to the wrong place. I enjoy Taco Bell taking their time out of the night to worry I rather got to eat or not. The male person there working he was extremely nice and professional. I don’t think anyone could have handled that situation better. And I’m very appreciative. It might just be Taco Bell. But to me that’s an outstanding move to become bigger and better in the company 10/20/2025 north Eastman road 11:25PM ordered never showed up due to my mistakes above. Very happy with staff. I called home office thy gave me a refund.
  • KR
    Kevin Repass
    Sep 16, 2025
    2.0
    This location has had a recent remodel where they purposely hid the one remaining cash register at the counter, and installed four self serve kiosks. Two of which were out of service. At lunch time, people were backed up trying to figure out how to use the remaining kiosks that were actually working, and some older people simply refused to use them. I used one but was confused when I ordered a box meal that included a drink, but it added an extra cost after selecting a small soft drink as my choice. After I completed the order, it took another fifteen minutes for them to make it. If I hadn't already paid, I would have just left and went to one of the authentic, local Mexican restaurants where I could have gotten table service, my food would have come quicker, been more flavorful and would have cost about the same or maybe even less. This will be my last visit to this Taco Bell location unless I hear that they have replaced the kiosks with cashiers, and improved their food prep times.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on North Eastman Road in Kingsport?

The drive-through is open Monday and Thursday from 9:00 AM to 2:00 AM, Tuesday from 9:00 AM to 10:00 PM, Wednesday from 10:30 AM to 2:00 AM, Friday and Saturday from 9:00 AM to 3:00 AM, and Sunday from 9:00 AM to 2:00 AM.

Where is Taco Bell located in Kingsport?

Taco Bell is located at 1221 North Eastman Road, Kingsport, TN 37664, USA.