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Taco Bell

3.8
(752 reviews)

Business Details

(423) 378-4877

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1221 North Eastman Road in Kingsport. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1221 North Eastman Road, Kingsport, TN
37664, United States

Hours

Reviews

3.8
752 reviews
5 stars
344
4 stars
164
3 stars
100
2 stars
36
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly during busy hours.

Food Quality

Numerous reviews highlighted issues with food quality, including incorrect orders, insufficient portions, and food that was cold or poorly prepared.

Kiosk Experience

Customers expressed frustration with the reliance on self-service kiosks, often leading to confusion and delays in order processing.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with drink fountains and the overall dining area.

Management Issues

There were complaints about management's responsiveness and handling of customer complaints, with some customers feeling dismissed or ignored.
  • NS
    Nicky Smith
    Feb 21, 2026
    1.0
    Why have a late night order window pick up on the side of the building but still make ppl come thru that drive thru. Just crazy. Wasted money taco bell.
  • DW
    Dylan White
    Feb 21, 2026
    5.0
    Jordan's an example of an A+ employee, if I pull up in the drive thru and I don't see Jordan I just leave. If I hear anyone but Jordan on the speaker, I tell them to put Jordan on right now. I went to Subway next door and asked them if Jordan is there and they told me that there is no Jordan that has ever worked there. I left.
  • RM
    R M
    Jan 21, 2026
    1.0
    This is the quality of food you get at this taco bell. This taco supreme was pathetic lacking much meat, cheese, and pretty much everything else. Dont waste your money at Taco Bells anymore, they honestly dont care about serving up anything worth eating.
  • KB
    Kody Bourdon
    Nov 15, 2025
    1.0
    If I could give it a zero I would hard tacos didn’t come in holders and weren’t supreme like we asked my quesadillas weren’t cut and folded in the bag just shitty service in general won’t go back
  • AR
    Adam Roach
    Oct 29, 2025
    5.0
    Love this location,, the works care , with a great bunch of workers,,thank you for your service .

Brand Certified Facts from Taco Bell

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Certified March 01, 2026Yext Knowledge Graph
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