Subway

4.0
438 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kingsport Subway® Restaurant at 109 East Stone Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
109 East Stone Drive, Kingsport, TN
37660, United States

Hours

Reviews

4.0
438 reviews
5 stars
235
4 stars
87
3 stars
51
2 stars
16
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including staff being rude, unhelpful, or inattentive.

Coupon Policy

Many reviews expressed frustration over the location's refusal to accept coupons, with no clear signage indicating this policy.

Food Quality

Customers noted inconsistent food quality, including stale bread, insufficient toppings, and poorly made sandwiches.

Cleanliness

Some reviews praised the cleanliness of the store, while others mentioned unsanitary conditions.

Staff Performance

A few employees received positive mentions for their friendly service, but overall staff performance was seen as lacking.
  • AP
    Amy Peguese
    6 days ago
    4.0
    Nice and attentive staff. Typical Subway but good. Be aware, this location does not accept coupons for some reason.
  • EE
    Erica
    Nov 5, 2025
    1.0
    Stopped in for a steak and cheese on flatbread. I was the only customer in the store and apparently I interupted because it took for ever to even be spoken to, and then when I did I was told they dont have flat bread anymore. Since when???? This is the most unprofessional subway in Kingsport imo. I wont be back! And the truth is they wont care.
  • MA
    Melissa Austin
    Oct 19, 2025
    5.0
    Not a long wait at all
  • WM
    Walters Moore
    Sep 13, 2025
    1.0
    Went into this location the young man that was working was making my sub wrong I told him that that wasn't right so he put the meat back put the correct meat on the sub and raw bacon I told him that he needed to cook the bacon before it was put on my sub he put some bacon in the oven then another person ask him how many pieces of bacon did you put on the sub he said 3 or 4 she said you only put 2 I told her to just leave it on there since it was already cooked and it had taken forever she just stared at me while reaching into my sub and took some bacon out and threw it into the trash. I told her I can't believe you just threw that in the trash and that she could keep the sandwich too. Extremely poor service!
  • KH
    Kenneth Hambrick
    Aug 29, 2025
    1.0
    Don’t go to this subway. They don’t take coupons. The first subway I have ever seen do that

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 109 East Stone Drive, Gibson Mill Road, Sullivan, Kingsport, TN 37660.

What are the opening hours of this Subway location?

This Subway is open Monday through Friday from 9:00 AM to 10:00 PM, and on Saturday and Sunday from 10:00 AM to 10:00 PM.