Subway

3.7
198 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kingsport Subway® Restaurant at 1233 N Eastman Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1233 N Eastman Rd, Kingsport, TN
37664, United States

Hours

Reviews

3.7
198 reviews
5 stars
97
4 stars
35
3 stars
19
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the freshness of the ingredients and the taste of the sandwiches, although there were complaints about inconsistent portion sizes and some instances of food quality issues.

Customer Service

Feedback on customer service was mixed; while some employees were praised for their friendliness and helpfulness, others were criticized for rudeness and poor service.

Cleanliness

The store was often noted for being clean, but there were also reports of unclean conditions and poorly stocked ingredient stations.

Staffing Issues

Many reviews highlighted problems with understaffing, leading to long wait times and inadequate service during busy periods.

Inconsistency

Overall experiences varied significantly, with some customers having great visits while others reported serious issues with their orders and service.
  • DM
    Destiny McGuire
    Nov 15, 2025
    4.0
    The food is good. It's just under staffed but most subways are.
  • RC
    Rachel Carver
    Nov 14, 2025
    5.0
    This is the best Subway I've been to. There is a girl that works there, Taquila, and she is the best. She actually makes the sandwich like she's going to be the one to eat it. I leave other Subways most of the time thinking "do they train these people to make the sandwich in the worst way possible" with all the meat crammed in the middle making the bread soggy. But, at this location, this woman knows how to make a sandwich. Great job girl!!
  • EM
    E M
    Nov 13, 2025
    5.0
    Got my order from the app within 5 minutes. Staff was friendly. Store was clean. Sandwich came exactly as ordered and it's stuffed.
  • MR
    Mary Ramey
    Oct 31, 2025
    5.0
    Ordered a Black Forest ham with Monterey cheddar cheese, add bacon, lettuce, pickles and extra mayo on a Hearty multi grain sub bread. Was very good. Loved the effort put into my sandwich. Will be back soon
  • JS
    Jennifer Shepard
    Aug 2, 2025
    1.0
    I came to the store at 11am. And it’s closed. No explanation. Doors locked, and lights off. They are supposed to be open. Very inconvenient.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1233 N Eastman Rd, Crown Point Plaza Shopping Center, Sullivan, Kingsport, TN 37664.

What are the operating hours of Subway at this location?

Subway at 1233 N Eastman Rd is open daily from 9:30 AM to 10:30 PM.